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October 2021
Who We Are 

HCIF is an independent nonprofit organization that drives high-value health care
through stakeholder collaboration and targeted quality improvement initiatives.
Table of Contents

This month’s staff profile highlights HCIF staff member, Jibreel Clark-Oliver. Jibreel has been a member of HCIF’s population health team since joining the organization more than two years ago. As Project Coordinator, he supports health literacy activities and Novo Nordisk’s Cities Changing Diabetes. He is also an active member of HCIF’s marketing and communications committee, and is currently working to advance HCIF’s internship programs.

Click here to read Jibreel's profile!

As October is Health Literacy Month, it is the perfect time to reflect on the role that health communication plays in promoting healthy behaviors. Not communicating well can lead to high use of crisis care, lesser use of preventive care, and overall poorer health. Whether patient or provider, we all have a role to play in communicating clearly.

Click here to take action!

Registration is now open for HCIF’s Partnership for Patient Care (PPC) 2021 Leadership Summit and 15 year PPC Anniversary scheduled as a 2-day virtual event on November 9th and 10th from 1p-3p EST.  This year’s event features keynote speaker, Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer at Press Ganey, and other area healthcare leaders discussing how organizations are addressing health equity, the linkages between safety and equity, and integration of health equity into HCIF programs.  In addition, HCIF will be announcing the top 3 winners of the 2020-2021 Delaware Valley Patient Safety and Quality Award program and hear presentations from those organizations. Click here to read more about the Summit.

Click here to register.

Pennsylvania & New Jersey Surgical Opioid Stewardship (PENNJ-SOS) is a multi-year quality improvement collaborative involving surgeons and surgical teams working to prevent chronic opioid use among surgical patients. This program is a partnership between HCIF and the Pennsylvania NSQIP (National Surgical Quality Improvement Program) Consortium (PANC), funded by the AmerisourceBergen Foundation. At this month’s quarterly PANC meeting, HCIF announced the launch of a new website as a centralized source of information for both patients and providers seeking information about post-surgical pain management and safe use of opioids. In the coming months, new resources will be featured on the website, including Spanish-language patient education materials, webinars, and a podcast series.  

Click here to visit the new site!

President's Column

Only two weeks until our Partnership for Patient Care 2021 Leadership Summit! As with most events during the past 18 months or so, the Summit has taken on a bit of a different direction this year. During the late spring and summer of 2021, we were deep in the throes of hopeful menu planning for our first in-person event in over a year. Deciding whether to serve wasabi tuna sliders or bruschetta on focaccia felt very important at the time. However, as COVID-19’s Delta variant began to surge in the mid to late summer, it became clear that we had a responsibility to our partners and health care stakeholders to move to a virtual event. Click the link below to read the rest of Wendy's post! 

Please feel free to comment on the column or provide any other feedback on our Highlights newsletter by emailing

Click here to read the full column.
Anti-Racism Council
Infographic: First Year in Review 
Click the image above to open a larger version of the infographic.
The above infographic is a summary of HCIF's Anti-Racism Council's (ARC) first year in operation. During it's first year, ARC undertook internal educational and development opportunities, conducted an organizational assessment among staff, contributed to sign-on letters that advance health and racial equity, and more. 

We are now in the process of engaging a health equity consultant who will assist us in applying a health equity lens to programming, as well as offering anti-racism educational opportunities for staff.
In addition to engaging a consultant to support our continued work over the next year, we will launch workgroups to focus on specific priorities identified by our organizational assessment. These include cultural diversity and HR policy and practice.

Inspiring a Healthier Community:
Champions of Hope: Latinos Preventing Diabetes

Nilsa Graciani, Ph.D, Chief STEM Officer, Director of STEM and Medical Assisting at Esperanza College of Eastern University serves as the project lead for the Cities Changing Diabetes – Philadelphia initiative; Champions of Hope: Latinos Preventing Diabetes. Dr. Graciani was recently featured on Novo Nordisk’s Patient Perspectives podcast in which she describes how she got involved with Cities Changing Diabetes – Philadelphia and provides key insights into the need for diabetes and obesity prevention in north Philadelphia’s Latino and Hispanic community. As a strong advocate for health, education, and youth empowerment; Dr. Graciani centers the work of her initiative on empowering people to make the changes they would like to see in their community.

Click here to listen.

All of Us Research Program: Representation in Research Campaign

LCH Community Services (LCH), formerly La Comunidad Hispana, is a non-profit Federally Qualified Health Center with three location in Chester County. LCH partners with HCIF’s health literacy initiatives to advance and implement health literacy best practices within clinical settings. Another initiative LCH recently joined is the All of Us Research Program. All of Us is an initiative of the National Institute of Health (NIH) that follows the medical information of underrepresented communities over ten years to better understand patterns of why people get sick or stay healthy. As Barbara Mancill, Director of Quality and Population Health and Interim Co-CEO of LCH states, “Medical research needs more information on the background and history of underrepresented groups. In order to provide the best care, we want to support the national efforts of understanding the full history.” Learn more about LCH’s commitment to diversity and representation by following the link below.

LCH's All of Us Program
Follow us on social media through the links below!
Health Care Improvement Foundation
Ten Penn Center
1801 Market Street, Suite 710
Philadelphia, PA 19103
Phone: 215.563.2444

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