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Summer is here! But it is a unique summer to say the least; the summer of 2020 will be remembered for generations to come. The Covid-19 pandemic has been a challenging time for us all. There has been uncertainty on a daily basis, as well as anxiety of the future. We are in this together, and our commitment is to continue working together to ensure safety and wellness.
We continue to work with community partners and regulatory bodies to ensure our services follow necessary guidelines. As we enter Phase 3 in the Province, we are just entering Phase 2 in the social services sector. We are being cautious and steady with the steps we put into place, to keep all members of the Integra Family safe. We know this transition has been difficult as we navigate these steps together and your patience during this time is incredibly appreciated. Both Good Neighbours programs have re-opened to support more participants on a gradual return basis. We have added our Phase 2 Safety and Recovery plan in this newsletter for your review. Also, updates to our website and social media pages are posted on a regular basis.
Program delivery continues to look different than it did prior to the pandemic. We assure you these changes to practice are to keep the people we support and team members within a safe distance while maintaining the support needs of each individual. If you have any concerns or questions, please do not hesitate to reach out to a member of our Leadership Team.
As we move into these next phases during the pandemic, it is essential we all continue to adhere to the different practices we have in place. These may look different across the program or service but we have included a snapshot of what we are doing:

1. Implementing extra vigilance with hand hygiene
2. Disinfecting and cleaning protocols
3. Staying home when sick
4. Avoiding crowded places
5. Following all travel related protocols, including mandatory 14 day self-isolation
6. Practicing Cough/sneeze etiquette (into sleeve or tissue)
7. Avoiding touching the face
8. Avoiding handshakes/hugs outside social bubbles
9. Practicing physical distancing, and when not possible wearing a non-medical mask
10. Keeping a limited social bubble
11. Maintaining safe occupancy levels
12. Keeping limited visitor numbers at a time
13. Communicating regularly
14. Getting information from trusted sources
15. Staying calm
16. Listening to each other, and connecting virtually or by physical distance, for each other’s wellness

We want to keep our communities safe, and following the guidelines of the PHO ensure we are aligned in this mission together. While the weather has somewhat cooperated, we do encourage you to access the outdoors. We are fortunate to live on an Island with spectacular beauty. There are lakes, beaches, picturesque trails and parks nearby. We are encouraging island exploration at Integra, and if you are aware of any hidden gems, we ask you share those with us.
We were sad to cancel the Annual Summer BBQ this year. However, we did hold a fun summer contest with the winners as below:
Program winner: Seamount Home
Employee winner: Stuart Munger
Pictures have been provided below of the contest submissions. Congratulations to the winners!
Have a safe summer!
Kam Judge
Acting CEO

To read about our Phase 2 Safety Plan Click here!
GN Saanich
Top L to R: Amy enjoying hot chocolate, Randy and Kyle hanging out at GN. 
Bottom L to R: GN Crew at the Christmas Farm, Derek enjoying a carousel ride.
Top L to R: Stephen decorating Valentines Day cookies, Derek R with the GN Christmas Tree.
Bottom L to R: Derek enjoying the first snow fall, BJ having spagetti for hot lunch.
Contracted Services
An individual who lived in Homeshare adopted Scooter (below), a dog with diversabilities from Puerta Vallarta SPCA, where he lived on the streets. Scooter is now living his best life on the island, where he enjoys walks around Langford Lake and exploring his neighbourhood.

Kyle celebrating Canada Day
Jason bringing in a big ling with 'Grandpa Dwight'

Robert tubing at Elk Lake

Deejay has been on a few fishing adventures this summer. You can check out his Youtube channel 'West Coast Vancouver Island Steelheader and Bushcraft' for more information.

Michael has been very proactive in the fight on Covid-19, making sure he is protected and following the rules. Michael and HSP Linda have delivered cans to the homeless and gave out cash and coffee in his outfit. He likes to share time with friends dressed and calling himself the 'Anti-Covid Warrior'. We are very proud of Michael and his contributions to the community in Duncan.
Claire - 'Making people happy with knitting is my purpose'

Danny sitting in the backyard enjoying the sunshine and yummy ice cream!
A couple ladies out for a stroll - they've been loving going for walks in the park over the last couple months.
Darrin passes time inside by painting a cat.
The residents at Lucas have continued to connect with their support networks as much as possible given the current situation, social distancing at the park, chatting over zoom etc.  When the weather permits, beach trips and walks to the park have become a favorite for everyone.  With many programs offering virtual programming, many favorite activities have still been part of the weekly routine; for example, Tomas has enjoyed zoom dance parties and yoga classes with his friends from program.  While at the house, the team has worked on living room exercising, and a lot of puzzles.
The house also welcomed a new resident to the house, and he seems to have made himself at home right away.  Alex has been enjoying having easier access to parks and activities, and has been taking full advantage of the large backyard patio at Lucas home, spending as much time there as he can squeeze in.
Annette absolutely loves bubbles, it was tricky to get a photo with all her laughter and movement, as she swatted the bubbles in an attempt to make them pop. She was happy to get out of the house with everyone and enjoyed a picnic down at Island View beach, even if it was a bit chilly.

Bonnie and her roommates are always happy that we have green space at Selkirk where they can safely social distance but still enjoy the fresh air and sunshine.
Mona continuing to kick the progression of her MS by going for regular walks along the Gorge Waterway.
She also shows her ongoing support for Health Care Workers through Covid-19. She routinely cheers every evening at 7pm, as she yells thank you to Integra Support Services.
The gym may have been closed but this did not stop Monica from getting in her work out and in the meantime burning some of that Covid-19 fustration. Monica is preparing to visit her dads grave marking one year since his passing. She is so happy about the flowers that the staff found her, there her favorite color.
Ian is celebrating Easter by hunting for easter eggs at his home.
Ella is paddle boarding and enjoying a sunny day at the park.
GN Westshore
Here are some of the entries into the summer contest in case you missed it. Thank you to everyone that participated, everyone did such an amazing job!
It is with great pleasure that we welcome Tori Mathews to the team as our new Organizational Development and Family Support Advisor. Some of you may recognize Tori from 2008 to 2018, she worked in Contracted Services (Shared Living and Host Agency) as a Director. She is also a social worker, respite provider, hospice volunteer and yoga instructor. Tori spent the last two years supporting an individual in her home and is looking forward to re-engaging in community work.
This is a new trial position for Integra to support our ongoing strategic initiatives and our focus on the Mission and Vision in the agency. The focus will continue to encompass best practice within our service delivery models while working closely with individuals supported and their families and support networks to ensure agency plans and decisions are consistent with the values, lifestyle choices and future plans of residents. Her goal is to work with you to explore processes, supports and opportunities that increase transparency, support healthy relationships, and increase trust. Over the next few weeks, Tori will start making contact with families to begin that conversation.
Tori will be based out of the Main Office and working remotely when possible. She is available on Tuesdays, Wednesdays and Thursdays. You can email her at or call her cell at 250-889-4659. She can also often be found walking along Dallas Road with her canine friend 'Tula'.

Welcome back to the Integra Family Tori!
Copyright © 2020 Integra Support Services. All rights reserved.

Our mailing address is:
#200 - 4252 Commerce Circle
Victoria BC V8Z 4M2

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