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You make this incredible program possible!
Our 10 Year Anniversary party was a success. We couldn't have done it without YOU. We had an expected attendance of 200 people and received RSVPs for 300+! It was great to see faces familiar and new. 
The Castro/Upper Market CBD Annual Report is now available online.  

Castro Cares provides compassionate care to those at risk and living on the streets in the Castro/Upper Market. Instead of creating our own social service system, Castro Cares taps into the city's existing system. Castro Cares pays for 16 hours a week of homeless outreach workers, from SF HOT, plus the Department of Public Health pays for 4 hours a week of case managers to consistently walk the district, build relationships and connect people to the social services system. Castro Cares homeless outreach workers are also working closely with our community institutions to create trust with those at risk.


Castro Cares Update and Year in Review

Law Enforcement
We've added daytime S.F. Patrol Special Police hours to the Castro Cares beat. Look for the Patrol Special Officer:
Monday's & Friday's     -  7a.m. - 1 p.m.
Tuesday's - Thursdays  - 7 a.m. - 3 p.m.
Sundays                        - 9 a.m. - 7 p.m.

In the first year of Castro Cares the added law enforcement responded to over 2,340 incidences. These are incidences that were addressed immediately on the spot. 
Some of the work highlighted by the officers in their monthly reports includes:  
- Assaults
- Shoplifting
- Aggressive street behavior
- Blocking bikeway
- Homeless encampments
- Trespassing
- Compassionate Services
Say hello to members of Patrol Special Police, John and Eugene, when you see them in the neighborhood.

Homeless Outreach Team (HOT)
Castro Cares Homeless Outreach Workers walk the footprint of Castro Cares Monday - Friday.
Monday & Friday     -        7:30 a.m. - 9:30 a.m.
Tuesday                   -     11:00 a.m. - 1:00 p.m. (case manager)
Wednesday & Thursday - 2:30 p.m. - 4:30 p.m.
Friday                                1:00 p.m. - 3:00 p.m. (case manager)

Over the past year the Castro Cares homeless outreach team has a 60% positive engagement rate! This means that 60% of the contacts are either accepting assistance and/or developing a positive relationship with the HOT worker. Castro Cares HOT can be reached by calling the SF HOT Dispatch number 415-355-7445.
Our HOT Team members use care packages to help connect clients with needed services.

These services are made possible from donations made by you. You make this possible!
For current details on outreach and law enforcement data, see

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Castro CBD · 584 Castro Street #336 · San Francisco, CA 94116 · USA

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