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Homeless Related Services
3,346 encounters were made by Castro Cares with people living on the street, at risk since it first rolled out services in September 2014. (Services were increased from four hours a month to 20 hours a month in April 2015.) Of these 3,346 positive encounters with individuals at risk, living on the street,

2,133 (63.7%) of these encounters have been positive and services were offered by Castro Cares. These are 2,000 plus engagements with the social service system which probably would not have been made if not for the Castro Cares funded homeless outreach workers.
  • 448 shelter bed referrals were made.
  • 216 mental health/medical/substance abuse referrals & linkages given
  • 343 received assistance with benefits including social security, disability services, food stamps
  • 449 received other types of assistance.
While the outreach efforts span the entire district. The hot spots for intervention continue to be
  • 16th, Noe & the Eureka Valley Branch Library
  • The Wiggle behind Safeway
  • Market St. fronting Safeway
  • Church, Market & 14th 
  • Jane Warner Plaza
  • Waller, Market & Octavia
  • Castro St.
Public Safety Services
encounters with individuals were reported by the Castro Cares funded uniformed officers walking a foot beat. The most common encounters were for violation of sit-lie/violation of no trespassing signs and aggressive panhandling. These are calls that are all addressed in the community, diverted from the SFPD dispatch number, and often addressed just by having the officers on foot walking a foot patrol. Detailed data on the Castro Cares foot patrols can be found on the website.

Castro Cares funded officers make a difference in the community. It makes a difference to have uniformed officers walking a foot patrol. They deter crime, and are close by when needed.

A Castro Cares funded off-duty officer was starting his morning beat and got a call of a suspect in the vicinity from a bank robbery the night before. He responded immediately and was able to arrest the suspect. Word travels amongst those looking to commit easy crimes, quick arrests matter. Castro Cares is making a difference in the Castro/Upper Market.

Uniformed Officers Schedule
Friday       7:00 p.m. - 7:00 a.m.
Saturday   7:00 p.m. - 7:00 a.m.
Sunday      9:00 a.m. - 5:00 p.m.

In September alone:
  • an arrest was made on an overly aggressive and intoxicated individual
  • ambulance was called on someone who was found non-responsive in the Wiggle (bikeway behind Safeway), 
  • eight (8) fights/assaults were abated and in at least on instance an arrest was made
  • five (5) incidences of over intoxication and ambulance called
  • multiple incidences of people blocking sidewalk with dogs and trash and were made to clean up and leave

Off-duty officers hours are interspersed during the weekday hours. We strive to not duplicate hours that a patrol is scheduled through Mission Station.

Requests for off-duty officers have been submitted for the holiday shopping period. When confirmed, these hours will be posted on the Castro Cares facebook page and website.

Castro Cares Funding
Castro Cares is funded by donations from residents and merchants like yourselves and city grants. City funds can not be used to fund off-duty officers. As more funds are raised additional hours of off-duty officers walking a foot beat will be added.

You can make a difference by donating to Castro Cares.

You will most probably receive a brochure in the mail from Castro Cares over the next week. Please consider making a recurring donation or making sure your existing donation continues. Your support is critical to keep the Castro Cares services on the street. 


You make this possible!
Castro Cares is also partially funded by grants from OEWD City & County of San Francisco
For current details on outreach and law enforcement data, see

Looking for ways to help?
  • Castro Cares needs help assembling homeless outreach care packages quarterly. We meet for 1.5 hours in our office on Castro Street. 
  • Have your business host a sock collection bin for our annual Sock Drive which takes place through November and December. Contact to request a bin and flyer.
  • Share our Holiday fundraiser link with friends, family and co-workers.
If you'd like to participate in any of these projects, please email us
Many hands makes light work.

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Castro CBD · 693 14th Street · San Francisco, CA 94116 · USA

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