September 28, 2018


The City of Concord has made changes this year to its Fall Leaf Collection program. As an additional service to supplement our regular bulk leaf collection, the City has added three weeks of bagged collection to coincide with the last weeks of bulk collection. Why? We heard you. Adding a bagged collection allows for predictability and more opportunity for residents to equally participate in the leaf collection program.

Bulk Fall Leaf Collection
October 29, 2018 - December 7, 2018
Bulk collection has not changed. Our Highway and Utilities Division will be using leaf vacuums to collect leaves that are raked loosely to the curb (unbagged). Bulk collection will start on October 29th and continue as weather permits through December 7th. Crews only have time to collect leaves once before the onset of winter weather, focusing on residential roads with drainage areas to keep the City's storm water system clear. Residents should have leaves ready to the curb by the start of the program to not miss collection. Crews will not return to a location already collected. Once collection starts, our Fall Leaf Collection Map will become active on our website to display areas that crews have finished collecting. There is no set timeline for when crews will reach certain areas. Unpredictable leaf volumes and weather conditions make it not possible to know when areas will receive collection, so be ready!

Veteran's Day Collection
November 12, 2018
The only scheduled bulk collection is the area around Concord High School in coordination with the Veteran's Day holiday school closure. This area is scheduled for leaf collection on Veteran's Day each year to minimize public disturbance and in consideration of public safety. View a map on our website to see the streets that are scheduled for bulk collection on Veteran's Day.

NEW: Bagged Fall Leaf Collection
November 19, 2018 - December 7, 2018
NEW THIS YEAR! The City of Concord has added three weeks of bagged collection to run simultaneously with the last weeks of bulk collection. Bagged collection will start on November 19th and continue through December 7th. A bagged collection was added to allow more predictability and opportunity for residents to participate. The City's contractor for trash and recycling, Casella Waste Systems, will be collecting leaves in biodegradable yard waste bags or labeled rigid containers. Due to variable leaf volumes at the curb, leaf collection may occur on a different day than trash collection. Leaves must be placed curbside by 7:00 a.m. each Monday during bagged collection. This will allow Casella to have a separate leaf collection from trash collection, minimizing delays in trash routes and maximizing overall efficiency. Residents are encouraged to bag their leaves to guarantee collection. Unlike bulk collection, bagged collection will not end early in the event of winter weather. 

Please remember that only leaves will be collected for bulk and bagged collection. Branches, brush, and miscellaneous items will not be collected. Leaves collected are taken to several locations for composting. Residents also have the option to bring their leaves to a local farm or to Gelinas Excavation & Earth Recycling Center.

We realize our bulk leaf collection faces some challenges. However, we also have heard that our bulk collection is a very convenient and appreciated program. Adding a bagged collection to our existing bulk collection adds an additional service to address these challenges, while providing more predictability and opportunity for residents to participate. We hope Concord residents will appreciate the City of Concord’s new and improved Concord Fall Leaf Collection.

We invite you to share your thoughts with us on this program change. Fill out our short form on our website to provide us with your feedback. Your submission will be anonymous and will provide information to help us improve our program to better serve the community. Fill out our form and find more information about Concord Fall Leaf Collection at


Celebrate EPA WaterSense's "Shower Better Month" this October by entering in our E-Z Pay for WaterSense contest! Enter for a chance to win our "Shower Better Bundle" for a luxurious shower experience, while having the satisfaction of conserving water, reducing energy use, and potentially even lowering utility costs!

To enter our contest, enroll in the City of Concord's automatic water billing payment plan, E-Z Pay, and submit a contest entry form by 5:00 p.m. on October 31, 2018. 

Three contest entries will be selected to win a "Shower Better Bundle" that includes everything needed for a luxurious water-saving shower experience, such as: a water saving pail, bath towel, washcloths, shampoo, conditioner, body wash, shower sponge, 5 minute shower timer, rubber ducky bath buddies, and an easy to install Oxygenics WaterSense labeled shower head. The shower head has 10 spray settings and is designed to deliver serious power through oxygen infused water technology, while only using 2.0 gallons per minute!

What is E-Z Pay?
E-Z Pay is a secure, reliable, and easy payment method for your water bill. Link your bank account to automatically draft your monthly payment and make paying your water bill easier than ever. You will still receive your monthly statement to see the amount of your bill and the date of the scheduled payment. Save time and don't worry about any more late fees with E-Z Pay! Learn more about E-Z Pay and get an enrollment form at our water billing office at 311 North State Street, online at, or by calling (603) 225-8693.

What is WaterSense?
WaterSense is a program by the U.S. Environmental Protection Agency that helps promote water efficiency. Water-efficient products that have the WaterSense label have been certified to meet specific EPA criteria for water efficiency and performance. We have been an EPA WaterSense Promotional Partner since 2014 to help Concord water customers save water, minimize energy consumption, and potentially even reduce costs on utility bills. We are committed to preserving the community's water resource and encourage others to take action to conserve water.

Contest winners must be Concord water customers enrolled in E-Z Pay with a submitted contest entry form by the deadline. Contest entry forms are available online or at our water billing office. Customers already enrolled in E-Z Pay are eligible to win, but must also complete a contest entry form to enter. Find more information and read the full official rules at


The ice has returned to the Douglas N. Everett Arena! The arena was converted from concrete flooring back to ice a couple of weeks ago with the official start of ice season on September 17, 2018. If you're curious how we build the ice at the arena, watch our time lapse video. Or, watch our ice preparation video for a more detailed explanation of the process.

Ice Skating
Lace up your skates for public ice skating! Skating hours are Monday through Friday, 11:30 a.m. to 1:00 p.m. and Sundays 5:30 p.m. to 7:30 p.m. Saturday hours will start on October 13th also from 11:30 a.m. to 1:00 p.m. Admission is only $5.00 (kids ages 3 and under are free). Skate rentals are available if needed for $5.00 at the Everett Arena Pro Shop.

Adult Stick Practice
Adult stick practice (ages 14 and up) hours are Monday, Wednesday, and Friday from 10:00 a.m. to 11:20 a.m. Additional hours are available Tuesday through Thursday from 3:30 p.m. to 4:45 p.m. until November 21st. Admission is $10.00 (goalies have free entry). Helmet and gloves are required and full equipment is recommended.

Youth Stick Practice
Youth stick practice (ages 13 and under) started on September 21st and will continue through November 23rd. Practice hours are 3:30 p.m. to 4:45 p.m. on Friday afternoons. Admission is $10.00 (goalies have free entry). Full equipment is required.

Come enjoy these ice activities at the Everett Arena before the ice season ends on March 12th! Please remember only cash or check is accepted at the arena, although an ATM is available in the lobby entrance. Visit for more information.


The City of Concord’s contractor for paving, GMI Asphalt, is preparing for the final pavement overlay of Glen Street, Redwood Avenue, Holly Street, Dunklee Street, Bow Street, Donovan Street, Gilmore Street, Kimball Street, Humphrey Street and McKinley Street. Driveway tie-ins, loaming, seeding, and shoulder gravel continue to be placed on all of these streets for the next couple of weeks in preparation for finish paving by mid-October, weather dependent. 

Residents will have access to their driveways at all times during this work. On-street parking is prohibited between 7:00 a.m. and 5:00 p.m. during construction on these roads. Find more information about the City’s paving program and a list/map of streets scheduled for paving at


City of Concord offices will be closed on Monday, October 8, 2018 in observance of Columbus Day. Columbus Day is not a trash holiday. Trash and recycling collection will follow normal operations for the week. A list of trash holidays is available at


Congratulations to our employee, Ian Chase! He was promoted last month to our new Water Conservation Technician! Ian started working for the City of Concord in June 2008 as a temporary Seasonal Laborer for the Cemeteries Division at Concord Parks and Recreation. He was there for six summers and had previous experience as a field technician with an outside organization until becoming a Meter Technician for our water billing office in November 2017.

As our Water Conservation Technician, Ian will now be overseeing the City of Concord’s leak detection program, implementing water conservation initiatives, and advising the community of strategic water saving practices. Congratulations on your new position, Ian! 


Please watch the video above for a message from Casella Waste Systems, the City of Concord's contractor for trash and recycling. Together, we can ensure the sustainability of recycling by learning how to recycle better. 


Our Public Properties Division recently completed a much-needed renovation at the Concord Municipal Airport. Work included asbestos abatement, electrical upgrades, new furniture, technology improvements (including Wi-Fi), and furnishings.Thank you to Joseph Alosa, a member of the Airport Advisory Committee, for helping make this possible by matching the City of Concord's investment for this renovation by donating the labor, materials, and supplies to paint the interior walls and install new flooring.

The Concord Municipal Airport was built in 1937 and was due for a light renovation to enhance the quality of the aviation facility and preserve its historical significance to the community. We are very proud of how this turned out! Above are a couple of before and after photos. View more photos and learn more about the renovation at


Say hello to our newest Laborer / Truck Driver, Javier West!

Javier joined our sewer crew in August. He has been performing work that includes laboring and operating dump trucks, loaders, backhoes, and other construction equipment to maintain, repair, and clean the City sewer system. Responsibilities also include repairing drainage systems and relaying sewer services. Javier has past experience as a delivery driver and customer service representative. We are happy to have Javier as part of our team!


Our Household Hazardous Waste Collection Day was a successful event again this year! The event was held on September 15th from 9:00 a.m. to 3:00 p.m. at the Everett Arena. Approximately 596 cars come through the drop-off this year to safely dispose of 15,300 pounds worth of toxic, corrosive, ignitable, and reactive materials!

We thank all of the Concord residents that participated in this annual event. Thank you for doing your part to keep the Concord community safe and clean by bringing your household hazardous waste to our event for proper disposal. We were able to safely recover and dispose of dangerous materials such as oil based paint, swimming pool chemicals, insecticides, pesticides, adhesives, and more. It is important to never dispose of these materials in the trash or down the drain to protect our public health and the environment. 
Visit for more information about household hazardous waste.


We're hiring! We have a job opening for a full-time Laborer / Truck Driver within our Highway and Utilities Division. Work includes laboring and operating dump trucks, loaders, backhoes, and other equipment involving the construction, repairing, cleaning, and maintenance of City of Concord streets, sidewalks, water, drain, and sewer systems. 

Find more information and apply online: Position open until filled with the first review of applicants on October 8th. 
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Copyright © 2018 Concord General Services, All rights reserved.

Concord General Services
311 North State Street
Concord, NH 03301
(603) 228-2737

Concord General Services provides the City of Concord, New Hampshire with public works services to enhance the community’s quality of life. Services include street maintenance, snow plowing, trash and recycling, drinking water, wastewater treatment, public property maintenance, equipment services, and management of the Douglas N. Everett Arena. Visit our website to learn more:

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