Reimbursement for Closure Period
As promised, here’s a form where you can tell us your reimbursement preferences for the 14-day closure period. Please let us know within 7 days and we’ll process your request as soon as possible. If we don’t hear from you, we’ll automatically adjust your next Autopay payment or, for prepaid Cardholders, extend the duration of your contract. Note that auto payments will not be collected at the end of this month and will only be reactivated mid-next month after our locations re-open.
Again, we’re committed to sharing all available details surrounding affected Cardholders and have identified the details of a previously reported individual (Case #227) who tested positive for COVID-19. This is the record of their visits to Pure Fitness California Tower, ICBC and Kinwick Centre in March:
The individual showed no symptoms until March 17, and tested positive on March 19. He did not train with a PT and did not visit the sauna/steam room or nood food.
- Pure Fitness California Tower - March 4 (19:30) attended the 19:40 RPM class, March 14 (18:17 – no classes) and 15 (15:59) attended the 17:10 BODYPUMP
- Pure Fitness ICBC - March 5 (19:27) attending the 19:40 Pilates class and 20:45 BODYPUMP
- Pure Fitness Kinwick Centre - March 8 (16:35) attended the 17:00 Pilates class and 18:10 BODYPUMP
Take a look at our updated FAQ in both Traditional Chinese and English.
Our live-stream schedule is expanding fast with content on @PureYogaOfficial and @PureFitnessOfficial IG pages. All live-streamed classes will now be saved for anytime viewing on YouTube (Pure Yoga Official and Pure Fitness Official).
Coming soon – the schedule of a VAST array of live classes from our teaching community on their own channels, which we’ll post on IG soon. Keep the requests coming in the comments on Facebook and IG.
Your Pure Team