Copy
CMAA
PO Box 4036, Carlton 2218 NSW
CMDA Professional Development: Issue 47
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Club IQ

This is the ideal course for new or existing supervisors & duty managers who want to develop their technical & people skills for the challenges of operational management.


 

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This course provides information about modern awards & enterprise agreements; understanding & navigating the Registered & Licenced Clubs Award & how to apply conditions to avoid industrial disputes.

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A two-day course where you'll learn legislation and compliance regulations and preferred procedures - including how to obtain and analyse gaming machine data and prepare reports.  


 

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Designed for potential & existing team leaders & supervisors. The course includes Monitoring & Evaluating Workplace Operations & Procedures, Coaching Colleagues for Supervisors and Delivering Great Customer Service.

 

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This course provides management with the necessary knowledge required to effectively roster staff in accordance with the federal award. Ideal for payroll, administration & management personnel participants.
 


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In this course line staff, team leaders and supervisors will learn how to calculate profits, understand percentages and identify factors affecting profit by department.


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A two-day course designed to provide managers with learning opportunities to identify, create and manage workplace relations and work cultures which support the strategic objectives of their club.


 

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A NSW OLGR mandatory course for NSW Club Secretary Managers & General Managers. This 2-day course replaces the old Secretary Managers course & is an ACCM Core unit. CMDA is the only approved training provider for this course.

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