In the interest of safety for our staff and customers, Menno Travel will remain working remotely until notified otherwise. I want to stress that we will continue to be here for all the Travel Planners and travelers during this time to assist in whatever we can. We are still just a phone call or email away!
Due to many customers being closed, until further notice our hours of operation will be 8:00-12:00 and 1:00-5:00.
We will continue checking email frequently. However, if you have an urgent issue and need immediate assistance, please call our office at 574-534-1521/800-635-0963 and enter the extension of the person you’re trying to reach (listed below). Your call will automatically be forwarded to that individual’s cell phone. Please note there may be a few seconds of dial-tone followed by a few seconds of silence while your call is forwarded.
Thank you for your patience with us during this time. You can always reach me on my cell 574-238-0510 or by email, firstname.lastname@example.org.
Geof Landis | President / CEO
Delta Setting the Standard for Safer Travel
“At every step of your travel journey, you can be sure that Delta has put measures in place that are in accordance with the CDC and WHO to help keep you safe and give you more peace of mind. So when you’re ready to fly, know that Delta is ready to take care of you.”
The link below contains great information about everything Delta is doing in order to help keep customers safe from Covid-19 while traveling. In the link, you can click through each step of the travel process from Check-in to Baggage Claim to see exactly what all Delta is doing to make travel safer.
TSA Implementing New Screening Processes Through Mid-June
The Transportation Security Administration (TSA) announced it has implemented changes to the security screening process to reduce the potential for cross-contamination at the security checkpoint in an effort to help prevent the spread of COVID-19 (coronavirus). The TSA has already begun implementation of these changes, with more to be implemented at airport checkpoints nationwide by mid-June.
Over the past couple of weeks, TSA has experienced a steady growth of travelers coming through airport checkpoints. As procedure changes begin to rollout in the coming weeks, travelers should expect to:
Keep possession of their boarding passes. Instead of handing their boarding pass to a TSA officer at the travel document podium, travelers should now place their boarding pass (paper or electronic) on the boarding pass reader themselves. After scanning, travelers should hold their boarding pass toward the TSA officer to allow the officer to visually inspect it.
US State Department Halts Passport Issuing Amid Coronavirus Pandemic
The U.S. Department of State has ceased issuing passports except for “life-or-death emergencies” while coronavirus continues to spread throughout the country.
The new directive, which went into effect in March, was implemented “due to public health measures to limit the spread of COVID-19,” according to the notice.
Going forward, the State Department will make an exception for “immediate international travel within 72 hours” in life-or-death situations, including serious illnesses, injuries, or deaths in the immediate family. In that case, applicants would need their full application, proof of the emergency like a signed letter from a hospital or a death certificate (translated into English) and proof of their itinerary or ticket.
Enterprise Holdings Car Rental Brands Implement Complete Clean Pledge; Rolling Out New Innovative Rental Processes
ST. LOUIS (May 11, 2020) – Enterprise Holdings is reinforcing its commitment to maintaining the highest standards of cleanliness in the car rental industry. Today, the company announced the implementation of its Complete Clean Pledge program across the Enterprise Rent-A-Car, National Car Rental and Alamo Rent-A-Car brands, as well as its comprehensive portfolio of transportation services.
The Pledge includes the company’s car rental operations, as well as its truck rental, vanpooling, corporate fleet management, retail car sales, carsharing and vehicle-subscription services. It’s one step in enhancements the company is implementing across the organization to ensure its customers feel safe and confident as they move forward and look to travel again.
Delta Offers Passengers Kits With Masks and Sanitizer
Customers arriving at a Delta check-in area without a face mask need not worry – they will receive a complimentary care kit to comply with our mask requirement and enjoy an extra layer of protection throughout their travel.
The kits will include:
A disposable face mask;
Purell hand sanitizer gel pouches;
And, an information card detailing measures in place that are helping Delta transform the industry standard of clean
"Our survey data showed a clear desire for these kits and we have a bias toward action when we see new trends emerge." said Bill Lentsch, Chief Customer Experience Officer. "As more people begin to consider traveling in the months ahead, ensuring their safety at all steps of their journey remains our top priority."
This test comes as a rapid response to customer feedback – according to a recent survey of customers, receiving a care kit weighed heavily on their decision to travel. Delta is leaning on its data-driven approach to customer experience, listening, testing and refining to make sure we're delivering on the aspects of travel that customers say matter most.
As a long-time germaphobe, I was scrubbing my iPhone with a Clorox wipe during the first week of quarantine when I had a thought: If the experts keep saying proper hand-washing is more effective than sanitizer, maybe the same goes for phones. So I pumped some Softsoap hand soap into my palm and started washing my phone for 20 seconds, instinctively avoiding the charging port even though the iPhone claims to be water resistant.
Pleased with my impeccably clean phone, I went to charge it a few hours later when a warning popped up: “Charging Not Available: Liquid has been detected in the Lightning connector.”
Clearly my logic had a major flaw. While my phone dried out overnight and worked again, I needed to rethink my smartphone sanitizing strategy, so I talked to the experts to find out just how germy our phones are, and how best to keep them clean, especially when we start traveling again.