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AskBillFirst Newsletter - March, 2016
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An Easy Way to Know Which Websites to Trust

 

Have you ever done a search on the internet only to click the website link and have all sorts of ads pop up on your screen, or something come up stating that your computer is infected with thousands of viruses and other malware, or something come up wanting you to download software to run a video, or.....

Wouldn't it be nice if you could feel safe knowing that a website link was safe to click on before your clicked on it?

With Web of Trust (WOT) installed, you can. Web of Trust is a website reputation service that helps you make informed decisions about whether to trust a website or not. WOT shows website reputations as traffic lights next to search results. they are also visible next to links in Facebook and Twitter. A green light means that the site is trustworthy, a red light warns about potential threats and a yellow light indicates that you need to be cautious when visiting the site.




You can add WOT to your all of your browsers as an add-on by going to https://www.mywot.com.


 

RANSOMWARE - What is it? How to Avoid it!!!


Perhaps you heard of the Hollywood Presbyterian Medical Center that recently had to pay $17,000 to hackers who had seized control of the hospital's computer systems and held them for ransom? They aren't the only ones being held ransom, just the latest. There were over 4 million ransomware attacks my mid-year 2015 and it's growing. 

What is ransomware? Ransomware is malicious software that allows a hacker to access a computer or network of computers, encrypt the files on that computer and then request money to decrypt it. Doing so basically lets the hackers hold your files or computer hostage. Even if you pay, there's usually no guarantee that your files will be released.

How does your computer get hacked? Generally, it happens when you open an infected attachment in an email, or you visit an infected website (which WOT should protect you from). Once the software gets on your computer, it may take a day or so to go to work but when it does, you'll find that your sensitive files, your pictures, and videos, your files in your Documents folder, are all locked and there's nothing you can do to open them; unless you pay the ransom.

How to avoid it? The single biggest thing that will defeat it is having a regularly scheduled backup. If you are attacked with ransomware you can clean up your computer and restore your files from backup. Keep in mind that some ransomware will also encrypt files on an attached external drive so if you're backing up to an external drive, disconnect it when you're done with the backup. You can also back up your files to the internet. I use iDrive for my cloud backup. With iDrive, you can back up not only your computer files, but you can back up your cell phone files, such as pictures, contacts, text messages, Facebook pictures and videos and more. You can back up multiple computers and devices to the same account. You can also backup to a USB hard disk attached to your computer for a local backup.  You can check it out at https://goo.gl/yjQ8SM.

Next, make sure that your antivirus software is current and active. 

Make sure that your programs are updated, especially Windows and Adobe software. 

Do NOT open email attachments unless you are 100% sure they are safe, even if it says it's from UPS, FedEx, or your best friend. If a strange window pops up in your browser, use Ctrl-Alt-Del and go to TaskManager to close your browser. Don't click on the pop up as they will often be programmed to install malicious software and never call the phone number in the pop-up to have them "fix" the malware attack (they only want access to your computer to do more bad things). 

If you have any questions, please email me and I'd be happy to help you.

 

My New Website


I've redone my website, http://www.askbillfirst.com. I value your input so would you do me a favor and take a look at it, try out a few of the pages and send me your feedback by filling out the form on the "Contact Us" page? If you do I'll give you a 25% discount on any first computer service help I do for you. Thank you. Additionally, if you refer my service to anyone and they tell me who referred them I'll offer that same discount to them and to you as well.

Everything coming to Netflix in March 

As part of a new monthly section, I'll start including a link to let you know what's coming to Netflix so you'll know what to watch in your hmmmm, free time.

Click the following to see the list: http://goo.gl/RsNKoz

AskBillFirst Remote Computer Service

"Hi Bill, my computer is running beautifully again!!! Thank you!!!"
"Hi Bill, my computer is working just great."
"Thanks again!! You're the best!!!"


Those are just a few of the comments I've received from people I've worked with.

When your computer is running slow, or your programs aren't working, who are you going to call? When your software vendor is blaming your hardware and your hardware vendor is blaming your software, who are you going to call? When your helpful friend decides to help you out by running some new special program and your computer no longer starts, who are you going to call? When your kids get done using your computer and you can't run your programs because of all of the popup ads, who are you going to call? Need 
help in getting your new technology set up properly so that you are safe from vendors who want to get to know you better, and from other bad elements on the internet?

 

You're going to want to call me. I can remotely connect to your computer to assist you with what may be going on with your system so don't hesitate to ask if you need to. It won't always be free support, but I promise that I won't charge anything if I can't help you. I can assist with both Windows and Macintosh computers. 
 

I also offer a monthly service for a small fee, where I connect to your computer remotely, with your permission, and run Windows updates, security scans, and clean up your hard disk. This ensures that you're running with the most recent "safe" updates and your computer is working at its best. 

 

This service also entitles you to unlimited email and phone support throughout the month as well. 

 

Please email me at billj@askbillfirst.com or call me at 714-922-0135 if you have any questions.

 

You can also click here or the link below to schedule a consultation with me or to set up the monthly service.

https://www.vcita.com/v/bill.jimenez

 

This issue is kind of technical in nature...I know, duh.

If you have any questions or need help with any of this, please contact me.

 

If you find this information worth sharing, please do. Forward it on, or encourage your friends and family members to sign up to recieve their own newsltetter

 

Additionally, I am available for technical support. I can remotely connect to your computer to assist you with what may be going on with your system so don't hesitate to ask if you need to. It won't always be free support, but I promise that I won't charge anything if I can't help you.
 

Please email me at billj@askbillfirst.com or call me at 714-757-0976 if you have any questions.

 

You can also click here or the link below to schedule a consultation with me or to set up the monthly service.

https://www.vcita.com/v/bill.jimenez




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