Dear Leaders & Consultants,
We have good news! We have taken inventory and are prepared to put all products made in-house, as well as all private label products assessed by third party testing, back on our shopping cart this evening! We have received the results late today and wanted you to be the first to know that all products were analyzed by a highly reputable, independent third party laboratory. The laboratory tested these products for 73 synthetic compounds, including phthalates and semi-volatile compounds. Other than the previously disclosed products (see below), all products were found under this testing program to contain no chemicals of concern detected above a concentration of 0.02%.
We appreciate your patience. Our amazing team is here to serve you, and fill your orders! Here is all of the specific product information.
PRODUCTS MADE BY PRIVATE LABEL MANUFACTURERS and cleared by third party testing:
baby massage and body lotion
baby wash and shampoo
dish soap – new in-house formula
hand & body lotion
hand sanitizer (now hands on the go) – 16 ounce refill version will be available
hand soap – new in-house formula
kids wash and shampoo
kids massage and body lotion
lip balm (spearmint)
sugar lip scrub
(*these 23 products are now all made in-house in Warren, RI, and the in-house versions, with ingredients currently on the shopping cart, will be sold first.)
PRODUCTS MADE BY THIRD PARTY MANUFACTURERS that have cleared third party testing. And will go back on the cart:
all purpose & glass cleaner spray
hard surface & bathroom cleaner spray
no water car wash
PRODUCTS MADE IN-HOUSE, BY US, AT OUR WARREN, RI FACILITY, going back on the cart:
bar soap, lavender
bar soap, original
boo boo stick
candle, chai tea
Host Exclusive essential oil set
jojoba carrier oil
lemon sugar body scrub
lip balm with spf
lip gloss, pink
lip gloss, berry
lip gloss, coral
lip gloss, cinnamon
lip gloss, plum
lip gloss, rose
makeup remover spray
moisturizer with spf
FYI - PRODUCTS NO LONGER ON THE CART that have also passed the same testing:
lip glosses (old version retired last fall)
laundry detergent pods
dishwasher detergent pods
bleach alternative pods
A final shipment of the pod products is in transit. When it arrives, it will be placed on the cart at the same 40% discount, while supplies last.
Due to incorrect labeling information the following will not be on the cart:
hand soap (old third party version)
dish soap (old third party version)
*The supplier has intentionally left off an EcoCert certified emulsifier called “Plantapon SF” –it is a mild surfactant base that is free of sulfates, betaine, ethylene oxide, and preservatives. It is used for “gentle, and natural soap/gel formulations.” We had no knowledge of this.
Other products not returning to the cart:
The supplier did not list iron oxides on the label. These are commonly used ingredients for color in cosmetics. They are on our ingredient glossary already. We had no knowledge of this.
PREVIOUSLY SHARED PRODUCT ISSUES - UPDATE – The avaLOVE scent (DEP 1.3%) and avaMEN (DEP 0.05%) tested positive for phthalates, which was absolutely never an approved or disclosed ingredient by two separate suppliers. We have previously informed all customers affected by this and have offered free replacements to all of these customers. The form will be available until February 7th.
We want to again reiterate that we never had knowledge that an ingredient was in our product that was not on our label.
Host Exclusive Travel sets – these remain on stop sell.
As we transition from Ava Anderson® to a newly-branded company, we will continue to keep you updated on answers to your questions. With each passing day, there is progress and good news to report!
- You can now close out your January parties, as usual, on February 5th
- And, you can continue to book, hold and close avaHOURS through February 15th
Please see the full Q & A below for information/dates on Quick Starts, 2-booking bonus redemption, etc.
We fully understand the concerns you and your customers may have as we move forward – transitioning from Ava Anderson® to our new company. Please know that you, our field, are truly our first priority. We are making every effort to keep this transition as seamless and painless as possible. There is much excitement and energy here about our future together.
We will continue to connect with and update your Senior Executives – and send out updates to you when we have them.
Thank you, as always, for your patience and support in this endeavor.