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ISSUE #2 | Thursday, 19 November 2015


Queensland Health consumers collaborative

Expressions of Interest Closed

The Queensland Health Consumers Collaborative is a new initiative providing an opportunity for consumer and carer representatives to raise key consumer and carer issues to a state-wide executive level. It will also provide an opportunity for Queensland Health representatives to discuss issues and initiatives that require consumer and carer input from a state-wide perspective.

Health Consumers Queensland will chair the Collaborative, provide secretariat services, and support the appointed health consumers and carers. Following on from the Health Consumers Queensland stakeholder forum held in October (see the report here), Expressions Of Interest for the seven consumer and/or carer members of the Health Consumers Collaborative closed yesterday (Wed 18 Nov).  However if you would like more information or require an extension, please contact Melissa Fox via email by COB Friday 20 November. Queensland Health representatives have been directly appointed.
After the consumer/carer member selection process is finalised, the Collaborative will meet for the first time on Thursday 10 December 2015 and then quarterly.
Next month’s e-News will inform you about the membership of the Collaborative.


Have your say

The following is information about health-related government consultations you may want to be involved with:

1. Queensland Health Promotion Commission inquiry
The Queensland Health and Ambulance Services Committee is currently undertaking an Inquiry into the establishment of a Queensland Health Promotion Commission. Submissions close Friday 27 November 2015. Health Consumers Queensland will be making a submission to this inquiry. If you’d like to provide your feedback to us please email Georgina Lawson at with your thoughts by Friday 20 November.

2. Private Health Insurance Consultations 2015-16
The Federal Government is consulting with consumers about the value of private health insurance. An online survey to give consumers the chance to share their views on private health insurance is now open. The survey will close Friday 4 December 2015.

3. Queensland Women's Strategy
The Office for Women is developing a new Queensland Women's Strategy which will outline the Queensland Government's vision for women and girls.  They are seeking views on a number of factors including gender equality, safety, health and well-being.  They have a number of ways in which you can have your say.  Consultations close Friday 11 December 2015.

New database

Updating your details

Health Consumers Queensland have a new database which we are able to record more information about our network members.

We would like to ensure that we have up to date and relevant information about you so that we can target our communication and opportunities better.

Please click on the link below to fill out the form via survey monkey. If you would like to go through the form with one of our staff members, please give our office a call on 07 3012 9090.
If you no longer wish to be a part of our network you can opt out using the same survey monkey (it’s the first question).

Thank you for taking the time to update your details it will help us to build a stronger network.

Consumer Representatives

Training and support

One of our core pieces of work is to develop and deliver training for emerging and current consumer representatives to support their work.

The consumer survey we sent to our network will help to inform the type of training and support consumers would like.

We’d like to work closely with a working group of consumers to plan, develop and deliver what best meets the needs of consumers.

If you’d like to be part of this working group please contact Jo Smethurst via email for more information.

Queensland Nursing and Midwifery Executive Council meeting

Melissa Fox, General Manager of Health Consumers Queensland, attended the Queensland Nursing and Midwifery Executive Council meeting hosted by the Royal Flying Doctors Service (RFDS) in Cairns late October.

Melissa also attended the Association of Queensland Nurse Leaders Conference along with consumer representative, Lisa Cox.


Our first Health Consumers Queensland Networking session for emerging and current consumer representatives was held last Tuesday 10 November 2015.

This Networking session was the first in a series, which will be held every two months. This was a great networking opportunity to hear from a variety of consumer representatives.

Dates for our 2016 networking events will be shared with you soon.

Queensland Hospital and Health Board Vacancies

Queensland Health is recruiting members and, in some instances, chairs, to 15 of the 16 Queensland Hospital and Health Service Boards.

The 15 Hospital and Health Boards include; Cairns and Hinterland, Central Queensland, Central West, Children’s Health Queensland, Darling Downs, Gold Coast, Mackay, Metro North, Metro South, North West, South West, Sunshine Coast, Townsville, West Moreton and Wide Bay.

A recruiting agency is looking after this process and their key objective is to generate an extensive pool of suitable applicants who have the requisite skills and experience. Please let others in your network know of this opportunity.

Full position and application details can be found at the recruiter’s website.  Please note the closing date for applications is Sunday 29 November 2015.

Darling Downs and West Moreton PHN Community Advisory Committee
Expressions of Interest for this Community Advisory Committee are still open. To find out more about the committee and the roles and responsibilities click here.

Consumer representative vacancies
We welcome health services to forward their requests for consumer representative vacancies for inclusion in our monthly e-News.  Requests can be sent to

Media Launch

Look out for photos from our small media launch we are holding in late November.

Open Day

Health Consumers Queensland Open Day and Christmas Drinks

Date: Thursday 3 December
Time: 4pm to 6pm
Who: Open invitation - all welcome

For more information find here.

Other News

Public Lecture - Dr Ezekiel J. Emanuel

Australian Centre for Health Law Research - Public Lecture - Dr Ezekiel J. Emanuel

Topic: Megatrends: Predictions for the Future of American Health Care

Date: Monday 14 December 2015
When: 5.30pm light refreshments for a 6.00pm - 7.30pm lecture
Venue: Gibson Room, Level 10, Z Block, QUT Gardens Point Campus, 2 George St, Brisbane

Register: By Monday 7 December 2015
Register Here

Carers Queensland: One in four carers abused by the person they are caring for

Carers Queensland’s annual Quality of Life Survey Report 2015 found that one in four carers reported experiencing either physical, financial, emotional, deprivation or sexual abuse by the person they are caring for. Many carers also admit to experiencing more than one type of abuse.

Read the full media release here.

2016 Legal Topics for Older People Diary

This diary, produced by QADA, is not your average diary.  It is a valuable resource that empowers the user by giving them access to vital information (and writing space!) in one handy diary resource.

It is an A5 diary and costs only $10 plus postage and handling.

To find out more visit or phone QADA on 1800 818 338 or email

Emergency Medicine

Emergency medicine doctors work long, stressful hours under extreme pressure; their decisions can mean the difference between life and death for a patient. They frequently have some pretty amazing stories to tell.
Now for the first time ED doctors are speaking out in their own words - Emergency: Real Stories from Australia’s ED doctors, gathers together 40 stories written by emergency doctors about their lives on the front line of healthcare.

Peter Aitken has contributed to this collection of stories and will be leading a book reading event at the Avid Reader Bookshop in West End (Brisbane) on Tuesday 24 November and discussing the challenges of advocating for patient care in Queensland. He’ll be reading his extraordinary story, ‘Pregnant Again’.

Further information is available on the Avid Readers website. 

Advanced Health Directives

“The day I meet you in the emergency department will probably be one of the worst of your life”
Ashleigh Witt is a doctor training to be a geriatrician at Western Health in Melbourne. This is her view on why everybody should know the dying wishes of their loved ones. It was recently published in the Sydney Morning Herald.

If you and your loved ones have not already got an ‘Advance health directive’ here is some information that will help you get started.

You may also be interested in reading the End of Life Charter that was developed in collaboration between Health Consumers Queensland and the Queensland Clinical Senate in conjunction with Royal Australian College of General Practitioners Queensland, Australian College of Rural and Remote Medicine, Australian Medical Association Queensland, Health Ombudsman and Private Hospitals’ Association of Queensland.

Antibiotic Awareness Week

Did you know it’s Antibiotic Awareness Week?

Here’s a three-minute video featuring Professor John Turnidge explaining the causes and dangers of antimicrobial resistance (AMR) and inappropriate antimicrobial usage (AU), as well as the Australian Commission on Safety and Quality in Health Care’s response to this emerging global health issue.

The video can be viewed on the Commission’s YouTube channel.

Keeping you in the loop

Your integration is my fragmentation - Building relationships

The Queensland Clinical Senate held their October forum on integrated health care. The meeting concluded that strong collaborative relationships between primary and community care services, hospital and health services and non-government organisations will be critical to increasing inefficiencies and effectiveness of service delivery, and coordination of care for patients.

A number of consumers and carers shared their positive and negative experiences. You can watch these stories here on YouTube.

Meeting papers and presentations from this forum can be seen here and the final report and recommendations from the day can be found here.


E-News comes to you every month, to communicate what Health Consumers Queensland is up to, share success stories and highlight the latest evidence and best-practice on consumer engagement.

If you are a consumer representative or a health provider with a ‘success story’ of an effective partnership we would love to share your success here.

Call Jo Smethurst or Anne Curtis on 07 3012 9090.

Please share this e-News with your colleagues and those in your consumer and community network.

You can subscribe to the newsletter here.

Christmas and New Year Hours

Health Consumers Queensland will be working up to Christmas.

Our office will be closed from Friday 25 December 2015 and reopen on Monday 4 January 2016.

HEALTH PROMOTION CHARITY. Health Consumers Queensland © 2015. All rights reserved.

HEALTH PROMOTION CHARITY. Health Consumers Queensland © 2015. All rights reserved.