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KEX BULLETIN  -  OCTOBER 2019
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Welcome to this month's Kodak Express Bulletin  
For all Kodak Express related emails please use kex@tetenal.uk.com as your first point of contact. This enables us to ensure your enquiries are dealt with swiftly and efficiently.

FREE photo gift boxes available to promote printing in your store


Later this month we’ll be bringing you full details of an exciting promotion that you’ll be able to run – with the aim of increasing the sale of photo printing in your store.

By purchasing the required Kodak Apex or Kiosk media you’ll receive a promotional pack including exclusive Photo Gift Boxes which you’ll be giving away to consumers when they print 25 6”x 4” prints in your store.

In addition to the Gift Boxes, you will also receive a counter merchandiser, Kiosk Wobblers and Poster. There will also be additional promotional assets available to help you promote the activity in your store, on social media and on websites.

Kodak Alaris will be running a campaign on social media, including Facebook and Instagram advertising to raise awareness of the promotion.

Look out for full details later this month which we will be sending to you via email.

New Mini Prints are now available on the Kodak Kiosk Software


For your customers who are looking for added fun from their prints, or simply want a throwback to photobooth-style prints, the new Mini Prints are the perfect addition. From Photo Strips that make great bookmarks, and wedding souvenirs, through to wallet-friendly retro prints, there’s lots of exciting new sizes to explore.
  • Kodak's new Version 9 software delivers a wide portfolio of Mini Prints, dramatically expanding formats and sizes to meet customer demand.
     
  • The potential for premium pricing allows for greater profit potential for this unique product set.
     
  • Exciting visual representation makes it even easier to choose the right format.
What else in new in the Version 9 Software?

The new Version 9 also brings customers the following benefits 
•    The ability to transfer pictures using AirPrint in Apple iOS
•    They can directly access their cloud stored pictures and print in your store
•    Customers can crop images within the Prints & Enlargements workflow
•    It's compatible with the new HEIF image format now used by many phones

The next step...

Dependent on your configuration of Kiosks and whether you have an APEX, we can advise you on the best way to install the new Version 9 software on your system.

To find out how you can upgrade contact Rob Blanchard at Tetenal who will give you all the information you need and any possible costs entailed with the switch to v9.

rob.blanchard@tetenal.uk.com or by calling 0116 281 5741 or 07912 194574

Your new Gift & Consumables guide - Including NEW Products

We’ve made it easy for you to get the latest information on a wide range of consumables including memory, batteries, stretcher bars, gifting and Kodak Express stationery.

This invaluable guide should prove to be a great resource for you to find product information and pricing on a wide range of the consumables that all Kodak Express stores will require. 

If you cannot see the specific item you're looking for then please let us know and we may be able to source it for you.

New products are featured, including the  Pikit Photo Tile System shown below.
 
CLICK HERE to download your Gifting & Consumables Guide

NEW  -  PIKIT, the new Photo Tile system for the Instagram generation

Pikit is the great new way to produce stunning wall art tiles in just a few simple steps. The result is something which looks as if it has taken much longer to produce, giving you the opportunity to sell at an excellent margin.

This great new product is featured on pages 16 and 17 of your new Gifting and Consumables Guide - so download it now and take a look!
CLICK HERE to download your Gifting & Consumables Guide

'Tis the season to be planning for Christmas

It may seem like a long way off and be the last thing you want to be thinking of right now, but if you haven't already started planning your Christmas store activities... now is the time to start!

Christmas is by the far the busiest trading period of the year for photographic retail stores and advance planning can be the key to capitalising on the increased demand for gifting and printing services.

A range of Christmas themed Kodak Express assets are already available for you to download from your Kodak Express Toolbox, within the Key Dates section). We'll continue to add items during October including the items relating to the Kodak Moments Photo Gift Boxes that are featured in the first article at the top of this Bulletin.

We can produce artwork for any bespoke versions of posters and communication you would like to use in-store to promote offers, products and services leading up to Christmas. Just get in contact to discuss your requirement via kex@tetenal.uk.com
CLICK HERE to visit the TOOLBOX


IT'S YOUR LAST CHANCE TO GET THE PRE-SALE DISCOUNT ON OUR CHRISTMAS GIFTING RANGE!

Get your order in by Friday Oct 4th to save up to 12%  

We want to make sure you don't miss out on the opportunity to benefit from the savings to be had on your Adventa Christmas Gifting products. 

If you place your orders for Adventa Christmas stock by Friday October 4th, using the order forms contained within this email, you'll receive a 10% discount off our list prices for single items and 12% for all bulk packs! (excludes merchandiser)

Secure your items now.
As in previous years, many items will sell out, including the Display Merchandisers. So place your orders as soon as possible to secure your stock and take advantage of the Pre-Sale Order discounts.

 
View and Download the Christmas Brochure & Order Form
Download the Christmas Order Form in Excel with auto calculator

Do you offer film development at your store?

In last month’s Bulletin we talked about the fact that photographic film sales are booming, and many consumers struggle to find stores to process their film in their local area. We asked for stores who process film to let us know so that we could assist them to make sure they are picking up as much of this business as possible. 

Kodak Express Kilburn have been in touch to seek our assistance, which included the setting up a mail-order form on their website for consumers to place orders via the post.

You can CLICK HERE to see their Film Processing web page and the picture above shows the online form.

If you process film at your store, or you’re interested in offering the service via another store in the network, get in touch so that we can assist you in driving sales of film processing.

Simply send us an email to kex@tetnenal.uk.com

Please Remember, a new set of posters were recently added to your Kodak Express Toolbox to help you promote both Film Sales and also Film Development Services. We encourage you to download these and use them at your store. The images can also be used on your social media.

Customer Service - Get it right to ensure customers keep returning

Great customer service seems obvious but is often not given the focus it deserves - especially as shops become busy leading up to, and during, the busy Christmas period. We would like to share a few simple tips and ideas to make sure your customers become your advocates – you can down load the 'helpful tips' PDF by clicking the link below.

Working towards customer satisfaction should be a main priority. Whether it’s over the phone, via e-mail or face-to-face, it is a key factor in gaining more customers during the busiest trading quarter of the year, and retaining their custom into 2020. 

A happy customer will always be an asset to your company as the word of mouth recommendations from friends and colleagues is invaluable.
 
CLICK HERE for our Customer Service tips
Don't forget... For all KODAK EXPRESS related emails please use kex@tetenal.uk.com as your first port of contact. This will enable us to ensure your enquiries are dealt with swiftly and efficiently.
Copyright © 2019 Tetenal Limited, All rights reserved.


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