September  2020

American, Delta join United in Permanently Eliminating Change Fees

American and Delta have followed United, announcing that they won't bring back change fees on domestic airfares, with the exception of basic economy fares.

The announcements, made within minutes of each other Monday afternoon, followed a similar one United made a day earlier.

American, though, is going further than its Big Three rivals, also announcing the long-term end of change fees on flights to Canada, Mexico and the Caribbean.

Prior to the Covid-19 pandemic, all three carriers charged fees of $200 for any itinerary changes unless flyers paid a premium for a changeable ticket. Airlines suspended those fees at the beginning of the Covid-19 crisis, but until now the suspensions had been planned as temporary ones.

Read full article (here)

Countries testing wearable devices to track arrivals' location and health

A mandate for international visitors to affix devices to their bodies is being viewed by some countries as a high-tech solution to both contain the spread of Covid-19 and restart their tourism economies.

Singapore, Hong Kong and South Korea are interested in tracking arrivals' movements to assure compliance with quarantines, while the Cayman Islands wants to monitor health data. Each sees wearables as a way to reap the economic benefits of visitation while reducing the risk posed by the pandemic.

Singapore is closed to nonresidents, but it tracks returning residents with electronic monitoring devices during a 14-day quarantine. Before that program began in mid-August, authorities used a combination of text messages, phone and video calls, physical visits and threats of fines and jail time to ensure incoming parties were following quarantine rules. 

Read full article (here)

App provides info to flyers about health measures at airports

The Airports Council International (ACI) trade association has launched an app that provides travelers with information about the health measures in place at airports around the world.

Close to 200 airports have provided information for the Check & Fly app thus far, ACI-North America spokesman David Whitely said, and Check & Fly is being updated regularly with more airports. The app can be downloaded at the Apple App Store.

Read full story (here)

Returning from overseas or out of state? The CDC removes its 14-day quarantine recommendation

Travelers returning from a trip outside the country or their state no longer face recommendations from the Centers for Disease Control and Prevention to self-quarantine for 14 days upon return. 

The CDC updated its travel requirements online Friday, advising travelers to "follow state, territorial, tribal and local recommendations or requirements after travel." Previous guidelines recommended a 14-day quarantine for those returning from international destinations or areas with a high concentration of coronavirus cases. 

Though it still notes that those exposed to the coronavirus pose a risk of infecting others for 14 days, the CDC's page on traveling amid the pandemic recommends that travelers, "regardless of where you traveled or what you did during your trip," follow social distancing guidelines indoors and outdoors, wear a mask outside the home, wash hands often and look out for COVID-19 symptoms upon their return home. 

Read full article (here)

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Delta Extends Middle-Seat Blocking into January 

If you’re considering holiday travel this year, Delta is your choice for safer space.

We’re extending one of our key health and safety protocols this winter holiday season by blocking the selection of middle seats and limiting the number of customers per flight through at least Jan. 6, 2021.

“Medical experts, including our own partners at Emory Healthcare, agree – more distance on board makes a difference,” said Bill Lentsch, Chief Customer Experience Officer. “We believe that taking care of our customers and employees and restoring confidence in the safety of air travel is more important right now than filling up every seat on a plane. We’ll continue taking a thoughtful, layered approach ensuring customers know to expect the highest standard of care as they prepare for their holiday travels.”

Read full article (here)

Guests prefer less frequent housekeeping, AHLA survey says


A new U.S. survey released by the American Hotel & Lodging Association (AHLA) indicates that face mask requirements and a suspension of daily housekeeping services are among the top priorities for travelers when it comes to feeling comfortable with a hotel stay.

According to the AHLA, 87% and 85% of more 2,000 Americans polled reported that they're in favor of requiring face masks for hotel employees and hotel guests, respectively, validating recent moves by Marriott, InterContinental Hotels Group and Hyatt, among other hospitality groups, to make face coverings mandatory in indoor public areas portfoliowide. 

More than 700 of the 2,000-plus individuals polled were categorized as "frequent travelers," typically traveling five or more nights per year. 

Read full article (here)

Chances of Contracting COVID-19 on a Plane Are Lower Than You Think


The demand for air travel has plummeted since the coronavirus pandemic hit the U.S. back in February, to the point where capacity dipped to just five percent in April compared to last year.

Even now, the expected uptick in flying has only grown to about 25 percent capacity on flights as people are worried about getting in the close proximity – some might say confined space – of an airplane.

But should they be?

According to a new report by Arnold Barnett, a professor of management science at the Massachusetts Institute of Technology (MIT), the chances of contracting the virus in an airplane are lower than you think.

Read full article (here)

New face covering requirement for EnterpriseNational

Feel Safe and Confident When It’s Time to Hit the Road Again!

Today and every day, we are committed to maintaining the highest standards of cleanliness in the industry. Now more than ever, our customers and employees deserve to know we stand behind that commitment with the Complete Clean Pledge. Following guidance from leading health authorities and in partnership with the travel industry, we pledge to go above and beyond our already rigorous cleaning protocols, including strict sanitizing procedures to protect the health and safety of all.

While we’ve always had a very formal training process in place that instructs all employees on the proper cleaning of a vehicle, employees are now being trained to implement new and more comprehensive mandates that include enhanced cleaning guidance for vehicles, shuttles and branch locations, as well as social distancing practices.

National is committed to providing a safe work environment during this challenging time and continues to monitor the situation, implementing additional safety measures as needed.

To protect you, our employees and our community, face coverings are required inside our facilities.

Read full article (here)

REAL ID Act - What you need to know! 

The state of Indiana is compliant with the REAL ID act so no action is needed at this time.

Oklahoma: A Real ID will be needed by September 18, 2020

Click on this link (here) to see the map above and see information on all 50 states.

Please call Pete Myers with any questions (574) 534-1521

Reopening for Global Entry, Trusted Traveler Enrollment Centers Now scheduled to Open September 8th

The original reopening date was July 6

U.S. Customs and Border Protection has postponed the reopening of enrollment centers for traveler programs, including Global Entry, until September 8.

The agency initially slated to open enrollment centers on July 6 and then again on Aug. 10, but continues to delay the reopening due to a spike in coronavirus cases throughout the United States.

Read full article (here)
Keep moving. TSA Pre✓® saves you time and stress. Use the following link to set up an appointment and apply for Pre✓®

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Menno Update:

In the interest of safety for our staff and customers, Menno Travel will remain working remotely until notified otherwise.  I want to stress that we will continue to be here for all the Travel Planners and travelers during this time to assist in whatever we can.  We are still just a phone call or email away!

Until further notice our hours of operation will be 8:00-12:00 and 1:00-5:00.  

We will continue checking email frequently.  However, if you have an urgent issue and need immediate assistance, please call our office at 574-534-1521/800-635-0963 and enter the extension of the person you are trying to reach (listed below).  Your call will automatically be forwarded to that individual’s cell phone.  Please note there may be a few seconds of dial-tone followed by a few seconds of silence while your call is forwarded.

• Geof Landis (President/CEO) – Ext 230
• Jill Mann (Corporate Travel Advisor) – Ext 237
• Kendal Sommers (CIO, Deem/Concur Assistance) - Ext 221
• Pete Myers (Sales, Reporting Assistance) – Ex 211 

Thank you for your patience with us during this time.  You can always reach me directly on my cell 574-238-0510 or by email,

Geof Landis | President / CEO

Important Dates to Remember:

September 7th: Labor Day (Menno will be closed)


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