Brilliant advice and best practice on email and online communications from Mesmo Consultancy
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Date: March 2017
Issue: 149

Perfect email etiquette

Music is powered by ideas.  
If you don’t have clarity of ideas,
you’re just communicating sheer sound.
Yo-Yo Ma

How many times have you received a long email which you open and close several times and do nothing with it? It just sits in your inbox slowly drowning.  Whose fault is it that no action and response is made?

High Fives: Elicit a proper response to your emails

When emails are not answered, it is nearly always the fault of the sender. The email is too long, poorly structured, with spelling mistakes etc. The third in our new series of Smart Email Management videos focuses on how to write your email so that the recipient responds properly and in time.  Click here to view it.

Are your emails from Mars or Venus?

Yes, men and women do have a different style of writing emails.  Neither is right or wrong so long as they convey a professional image.  Short can be excellent so long as it does not convey arrogance.  Adding context and warmth too is good so long as the reader can quickly see the main point. To celebrate International Women’s Day, we blogged some material on email and gender differences from various books Dr Seeley has written over the years.   Interestingly little has changed.  Click here to read more.

Articles and blogs of note

Staying with the theme of email etiquette, several of this month’s articles and blogs of note focus on different aspects of it (eg appropriate use of the Out-of-Office messages, greetings and sign-offs). In addition, there is information on a new report on flexible working, social media and whether being better connected makes us any happier and the potential of internet connectivity whilst flying.  Click here for more.

Forthcoming event - South Hampshire PA Network

‘Twenty Top Tips in Twenty Minutes’ to save time dealing with your own and your managers inbox.  Monica is giving this session at the South Hampshire PA Network on Wednesday, 26 April.  Venue and exact time to be finalised.  Click here for early notification.

Looking for further help?

Do any of the topics in this month’s e-briefing strike a chord with you?  Then contact us now to discuss how either our Smart Email Management workshops or one-to-one coaching might help you and your organisation improve performance and well-being.  Workshop info.

Alternatively, you will find an endless supply of pragmatic and practical advice in Dr Seeley’s books – ‘Brilliant Email’ and ‘Taking Control of Your Inbox’.  Book details.

Mesmo Consultancy
01202 434340


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