Do I have to be an appointed records officer to send or request records from the Records Center?
Dear Delegating ARO,
The security of your records is our top priority. For this reason, we only allow appointed records officers (AROs), chief administrative officers (CAOs), or individuals designated by them to send records to the Records Center, or to recall or receive records from the Records Center.
The Records Center staff needs confirmation from an ARO or CAO that individuals transferring or requesting records are authorized to do so. This can be done via email (email@example.com) or telephone (801-525-3020). Once the Records Center has that confirmation, they keep track of who is authorized to transfer or request records for an agency.
The only Records-Center-related task that cannot be delegated to other agency staff members is authorizing the destruction of records. When records become eligible for destruction, Records Center staff members send notices requesting destruction authorization to the ARO of the custodial agency. Destruction authorizations (or hold requests) require the signature of the ARO or CAO, without exception.