Hey <<First Name>>,

When you installed your outdoor boiler originally, did you know about the drain valve? It is one of the most important but commonly missed parts of the installation. 

It is so important because of the sediment that collects in the bottom of the tank that MUST be periodically flushed. If there is no drain valve, this "Secret Killer" of outdoor boilers...SEDIMENT... will cause problems. 

I had a sad conversation with a customer who overlooked this step (or his dealer overlooked it!) and he has not had a drain valve for 11 years! No periodic flushes every 6 or 12 months, and zero complete flushes which are required every four years!

Sadly, the sediment badly damaged his boiler steel, and he now must hire a welder to make repairs. DON'T LET THIS HAPPEN TO YOU! If you don't have a drain valve on your outdoor boiler, and if you don't flush it out periodically, DO IT NOW. 

We have talked about this many times in the owners manual, newsletters, dealer trainings, etc., but the sad experience still occurred so we want to just double check with you to make absolutely CERTAIN that you are following this critical step. 

Let me know if you have any questions! 

All the best,

PS - Don't forget to read this week's article: "2021 Resolution for Our Family: Toasty Warm Good Times"

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Pentwater Capital, LLC · 303 S Sunset Terrace · Shelby, MI 49455 · USA