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Read the latest from Unified Technologies


Catch up on the latest news, events and blog posts from Unified Technologies and stay up-to-date with events, customer spotlights and more...

Streamline Productivity During the Holidays...

The holidays are a stressful time for everyone. There is so much extra “stuff” to get done on top of all of our normal activities and routines. We all know how our workload can take a serious hit during this time with social events and visiting family members. Unified Technologies is here to help!  Read the full article here.

That’s Interesting! – Vendome Copper

Did you know that, nestled in Butchertown right outside downtown Louisville, there is a company that produces copper stills used in the distillery process? It’s Vendome Copper & Brass Works and business is booming right now for this 100 year old company. Read the full article here.

Unified Technologies is Here to Help

The Unified Technologies Team is equipped with expert knowledge on any ShoreTel question you have. Are you installing a phone system for the first time? Do you need a tutorial for your ShoreTel handset? Read the full article here.

7 Challenges to Consider with SIP Trunking

SIP Trunking is becoming more and more popular in our area. There are several benefits of SIP, including possible cost savings over current carrier services. The problem is, there are many factors to consider as well. Read the full article here.

Contact Centers & Customer Service

If you have a contact center, your main focus is customer service, right? There are lots of ways out there to manage the service provided to your customers. In business, everyone strives to deliver the best, but how do you know if you’re really delivering? Read the full article here.

Just One Thing: Moving Calls to Your Cellphone

In our first installment of Just One Thing, Keri Kennedy, our very own project manager, shows us how to transfer calls to your cell phone in a snap! It’s one of Keri’s favorite ShoreTel features, and it’s a convenient one. Read the full article here.


Customer Spotlight: Epic Insurance Solutions

Who doesn’t love heroes? This month we are thrilled to spotlight one of our customers that takes being a hero to epic proportions (pun intended).
Read the full article here.

Employee Spotlight: Mike Avery

This month’s spotlight shines on an International Man of Mystery. Find out what I mean when you read Mike’s answers to the questions we posed to him. 
Read the full article here.
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