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Voice | Video | Collaboration | Infrastructure

Read the latest from Unified Technologies


Catch up on the latest news, events and blog posts from Unified Technologies and stay up-to-date with events, customer spotlights and more...

More Cow Bell!

Every time a Tier One issue is resolved, the person responsible will ring a cow bell. If you are visiting our office for a seminar or presentation and hear bells, that’s a good thing. It means that a customer has been helped. We are hoping to hear bells all day. Read the full article here.

Don't Buy a Phone System, Invest in an Excellent Experience

As we have said before, we are determined to provide the best experience for our customers. That’s why we have invested the time and energy in making sure all of our employees are well-versed in our services and provide the customer with an excellent experience from start to finish. Read the full article here.

Creative Lodging Solutions Gets a Hand from Unified Technologies

“Because we operate a 24x7x365 call center, it was critical for us to remain fully operational during our move. Shutting down our phone system for several hours to move it was not a viable option for us. Read the full article here.

Unified's Customer Central

Customer Central is a portal with tools to make using and managing the equipment we provide even easier. The new page has Training Videos with quick tutorials to use for new employees or as a review of features that may make life a little easier. There is a section, Tech Assistance, which will allow our technical staff access to your desktop so they can quickly assist when necessary. Read the full article here.

Customer Spotlight: Allegra Marketing Services

In January of 2015, two of the top 10 Allegra franchises in the country merged. Read the full article here.

Employee Spotlight: Dell Link

This month’s spotlight is shining on Lexington, Kentucky and Dell Link. Dell has been a part of the Sales Team in Unified’s Lexington office for more than five years. Read the full article here.
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