ENGLISH-SPEAKING QUEBEC IS INDEED AT A CROSSROADS
By Eva Ludvig
QCGN Interim President
Since I became QCGN President a little more than a month ago, it has been a beehive of activity.
Following our English-speaking Quebec at a Crossroads policy forum in early June, there have been appearances before both the House and Senate committees on Official Languages and consultations with the Minister of Official Languages last week.
It is my great honour to follow in the footsteps of past QCGN President Marlene Jennings, whom I greatly admire. While Marlene is no longer at the helm, she will not be far away as she continues to fulfill her mandate as a Director of the QCGN Board.
During our June forum we had the opportunity to pay a lighthearted tribute to Marlene as members of the QCGN and the community thanked her for her herculean efforts over the past 18 months. For those of you who missed it, you can view the tribute to Marlene on the QCGN’s YouTube channel. Not to be missed is Jack Jedwab’s brilliant rendition of She Did It Her Way.
I am pleased to say that we emerged from our forum with a renewed resolve to fight Bill 96 and to advocate strongly to ensure new federal legislation updating the Official Languages Act does not abandon English-speaking Quebec by discarding the fundamental principle of linguistic duality. Read our press release.
QCGN Bids Adieu to Matron Sheila Goldbloom
It is with great sadness that we learned of the recent passing of Sheila Goldbloom. She died peacefully at home, surrounded by her family, after a long life dedicated to education and public service. She was 96 years old.
Before meeting and marrying Dr. Victor Goldbloom in New York in 1947, Sheila was working for the League of Women Voters in New York. The couple married and moved to Montreal in 1948. After having three children, she went back to school to do her master's in social work at McGill.
In addition to being a social worker and an Associate Professor at the McGill School of Social Work, Mrs. Goldbloom dedicated her time to numerous community organizations including Centraide, the Red Feather Foundation, Recreation for the Handicapped, Refuge Juan Moreno, Institut Philippe-Pinel, the Orchestre Symphonique de Montréal, the Friends of the McGill Library, the YWCA of Montreal, Jewish Family Services, Batshaw Youth and Family Services, the Queen Elizabeth Health Complex, l'Abri en Ville and Meals on Wheels. In 1999, she became a founding board member of the Foundation of Greater Montreal.
In 2007, at the age of 82, Mrs. Goldbloom was appointed co-chairperson of the provincial commission on the living conditions of Quebec seniors. There she spoke out on behalf of vulnerable seniors who sought to be treated with greater dignity and humanity.
To mark a life devoted to community service, Mrs. Goldbloom was made a Member of the Order of Canada in 1998 and became a Chevalier of the Ordre national du Québec in 2008. In 2009, the QCGN named its annual Distinguished Community Service Award in honour of Sheila and her late husband Victor. The QCGN’s Community Leadership Awards celebrate individuals who, like Sheila and Victor Goldbloom, dedicate themselves to ensuring English-speaking Quebec remains a vibrant community within Quebec and Canada. For many years Sheila and Victor Goldbloom invested their talents and skills for the betterment of the community and inspired others through their outstanding contributions.
Still active into her eighties and nineties, Mrs. Goldbloom published her autobiography Opening Doors, which summarized her life-long commitment to creating opportunities for herself and the many people — particularly women — she mentored and counselled throughout her life. In her memoirs, she wrote that “an individual can make a difference. Each person should live his or her life with that objective.”
Sheilagh’s obituary notes that volunteering your time or making a financial contribution to a community organization would be a fitting way to honour her life. She was a supporter of the Notre Home Foundation which supports the vitality and wellbeing of Quebec’s English-speaking community.
A funeral service was held on July 8 at Temple Emanu-El-Beth Sholom. She will be greatly missed.
Consultation on Federal Action Plan on Official Languages
Last week, members of the QCGN met with Official Languages Minister Ginette Petitpas Taylor as part of her cross-Canada tour to consult Canadians on Ottawa’s next Action Plan for Official Languages, the federal government’s five-year strategy to support official language minority communities. The minister dropped by the QCGN office for an informal lunch with Board members including Joan Fraser, Marlene Jennings and Eric Maldoff, as well as members of the minister’s and QCGN staff.
During the meeting, and in consultations in Montreal and Sherbrooke, QCGN, its members and our stakeholders told the Minister that English-speaking Quebecers are concerned about Bill C-13 and the impact it could have on our community – and on support to our official language minority.
In a recent opinion piece published in the Montreal Gazette ahead of the Minister’s visit, the QCGN explains how Canada’s Official Languages Act is vital to English-speaking Quebec. The Act is critical because it guarantees our constitutional language rights at the federal level and provides the legislative basis for Ottawa’s support to our community via the Action Plan for Official Languages.
We also noted that Bill C-13, which seeks to modernize the Official Languages Act, proposes a radical upheaval that would forever change the relationship between Canada’s English linguistic minority and the federal government. The bill is focused on the promotion and protection of French across Canada, including in Quebec — an asymmetrical approach in law toward official languages that places the future of our community at considerable risk. We told the Minister that the QCGN will be watching — and speaking out — to ensure that the modernization of the Official Languages Act does not bring with it an erosion of the federal government’s tangible support for the English-speaking minority.
While the bulk of funding in the current Action Plan for Official Languages – 2018-2023: Investing in Our Future serves to protect and promote French, it also supports an array of organizations, programs and projects that enhance the vitality of Quebec’s English-speaking community, including support for the QCGN and many of its member organizations. Thanks to our collective effort over the past two decades, our network and community have succeeded in increasing Action Plan investments in targeted areas such as literacy, access to health and justice in English, in addition to arts and culture. We must consolidate these investments and continue advocating for our fair share of federal funding to ensure more resources reach more English-speaking Quebecers.
The QCGN has long played a role as a facilitator in these consultation processes, bringing community groups together to ensure our needs are heard and addressed by the federal government. Working together, we successfully advocated for the creation of the Community Innovation Fund in which Employment and Social Development Canada (ESDC) invested more than $2 million in social financing initiatives to assist vulnerable populations including seniors, youth, and newcomers. The current Action Plan includes a $5-million fund for English-speaking Quebec has seen Canadian Heritage finance more than 50 projects. This dedicated fund is supporting groups providing food assistance; heritage institutions and accessible performing arts centres; as well as seniors’ centres and organizations serving marginalized youth.
Ahead of the Action Plan consultations, QCGN members and invited stakeholders participated in a brainstorming session in partnership with the Community Development Roundtables during our policy forum in June. The Department of Canadian Heritage was on hand to provide an overview of the Action Plan which is being evaluated for renewal. QCGN members and stakeholders actively participated in the Minister’s consultations to ensure that the objectives and priorities in the next action plan align with those of our community. We hope the minister and federal policymakers are listening attentively to our realities and concerns. (View a recording of our consultation on QCGN’s YouTube channel.)
Last week, our network and community succeeded in delivering common messaging on the needs of our English-speaking minority, notably on the priority of economic prosperity. Sectoral consultations continue this week, including one with Employment and Social Development Canada (ESDC) where we expect that message will be amplified. With the high level of community consensus that has been achieved, we need to translate community needs into concrete asks for programming and funding. We are working with members and stakeholder on our report to the Minister which is due at the end of the summer.

Have your say on the Action Plan
The cross-Canada consultation process for the next action plan for official languages targets the general public, official language minority communities, advocacy organizations, provincial and territorial representatives, and federal institutions and organizations.
In order to gather the opinions of Canadians, the public is invited to send in their comments before the end of August. Consult the Canadian Heritage website which provides information on how you can send your comments via mail or email or complete an online survey. The survey is anonymous and takes about 10-15 minutes to complete.
Bill C-13 Would Weaken Support to English-speaking Quebec
As I noted, Bill C-13 An Act to amend the Official Languages Act, to enact the Use of French in Federally Regulated Private Businesses Act and to make related amendments to other Acts is proposing revolutionary change in the purpose of the Act that could have a profound impact on the interpretation of this quasi-constitutional law. The QCGN is strongly opposed to the creation of new rights in federal legislation for only one official language and we are deeply troubled by the negative impacts this would have on English-speaking Quebecers. We are very concerned about this proposed legislation, which among other things would give federally regulated businesses a choice between subjecting themselves to Quebec’s Charter of the French Language or a new federal language regime.
Bill C-13 would territorialize language rights and explicitly recognize the Charter of the French Language, a provincial Act that operates notwithstanding the Canadian Charter of Rights and Freedoms. Canadians expect the Attorney General to safeguard their fundamental rights and freedoms, something the revised Charter of the French Language takes away. It is inconceivable that the Government of Canada would put forward legislation amending the quasi-constitutional Official Language Act which would recognize a provincial Act that as a result of Law 96 creates a Charter-free zone for more than 9 million Canadians. (Read our statement.)
The QCGN has called on the Government of Canada to immediately remove all reference to Quebec’s Charter of the French Language from Bill C-13. We have also observed C-13’s failure to address the well-known accountability challenges surrounding Part VII of the Act, the mechanism by which the federal government supports our community. These are among the strong messages that we shared with both the House of Commons and Senate committees on Official Languages.
On June 13, QCGN Board member and former Senator, Joan Fraser, our legal counsel, Marion Sandilands, and I appeared before the Senate Standing Committee on Official Languages (OLLO), which is conducting a pre-study of C-13. The focus of this meeting was the proposed Use of French in Federally Regulated Private Businesses Act, which will create new language obligations for French only with respect to private communications between federally regulated businesses operating in Quebec and their employees and customers. A week earlier, on June 6, QCGN Past President Marlene Jennings, Joan Fraser, and Marion Sandilands appeared before the House Standing Committee on Official Languages (LANG) for its study on Bill C-13.
View QCGN appearances before LANG and OLLO, both of which are posted on the QCGN’s YouTube channel. Consult the QCGN’s brief, which is posted on the Language Rights page of the QCGN website, and read our press release. I also recommend this opinion piece by Michael Prupas in the Montreal Gazette.
Progress on QCGN Renewal
You may recall that on May 26, members of the QCGN came together for a Special Meeting and voted to approve the organization’s new mission, vision, values, principle, and pillars and to adopt amended By-laws. These approvals completed a two-year process of consultation, consideration, and reimagining what the QCGN will be for years to come, and we are grateful that our Members have given such strong support for this renewed vision.
The renewal process continues to progress as the QCGN begins to develop policies and procedures to put into place this new vision. As we connect with our Members ahead of our upcoming Annual General Meeting, we are moved by the enthusiastic feedback we have received.
“We are happy to support the QCGN team in the important work that you are undertaking in order to be a stronger and more effective voice for our community. You are rising to the significant challenges at hand and that lifts all of us,” commented Aki Tchitacov, Executive Director of YES Employment and Entrepreneurship.
We are currently reaching out to all our Members, engaging with them ahead of the AGM and answering questions about the Renewal process. In the next phase, we will be recruiting and broadening our membership to include more groups, organizations and, down the road, individuals who share our vision for the future of Quebec’s English-speaking community. This will take flight in earnest following our 2022 AGM being held on October 13.
The Renewal process will enable the QCGN to provide a voice to a broader range of people within our evolving community and will better position the organization to remain a leading voice and advocate for us all. Stay tuned for further updates.
Access Program for Health and Social Services Still in Limbo
For years, the QCGN along with its members and stakeholders have been concerned about the provision of health and social services in English – a right that is conditionally guaranteed in Quebec’s health act which states: “English-speaking persons are entitled to receive health services and social services in the English language, in keeping with the organizational structure and human, material and financial resources of the institutions providing such services and to the extent provided by an access program referred to in section 348.”
While most of Quebec's public institutions must develop a program of access to English-language health services and social services for the English-speaking population they serve, most access programs do not guarantee access to the full range of health and social services in English. Almost all private providers providing publicly funded health and social services, such as private medical offices, pharmaceutical services, and certain types of institutional services such as foster homes and intermediary resources, do not have contracts with public institutions that guarantee their services will be available in English.
The Act also calls for the creation of an advisory committee to advise the government on the provision of health services and social services in the English language as well as the approval, evaluation, and modification of access programs developed by institutions in accordance with the Act. The committee is titled the Provincial Committee for the Provision of Health Services and Social Services in the English Language, often referred to as the Provincial Advisory Committee (PAC) or the Provincial Access Committee.
At its last Board meeting, the QCGN met with Sheilagh Murphy and Terry Kaufman, former members of the Provincial Advisory Committee for an update on state of access to health and social services and the work of the disbanded committee.
Since Bill 10, which modified the organization and governance of the health and social services network in 2015, the committee also intervenes in the approval of requests made by integrated health and social services centres for withdrawal of recognition of official bilingual status of institutions. It also takes part in the identification of organizations that promote the interests of English speakers in each region for the appointment of members of regional committees for access programs. QCGN’s Bill 10 committee, which included the Community Health and Social Services Network (CHSSN) and multiple other health care stakeholders, also intervened to ensure a change to the regulation that makes it possible, and indeed preferable, for the committee to consult the English-speaking community on where, when, and how services should be delivered to English speakers across the province.
Members of the 2018-2021 Provincial Advisory Committee completed the mammoth task of reviewing the 29 access programs submitted by public institutions to the ministry in 2019 and 2020 and provided a professional opinion on each to the ministry. These represent the first access programs submitted to the government in a decade, and the first programs for institutions created by the Bill 10 mergers in 2015.
With this information in hand, last summer the government quietly announced its intention to review and restructure the committee. In December 2021, it published a new regulation that adjusted community representation and places more control particularly in the area of communications in the hands of the Minister and ministry officials. It also terminated the mandates of current members and, many months later in late spring 2022, the government appointed a new committee. Meanwhile, access programs that are at the very centre of the right of English-speaking Quebecers to gain access to services in their own language, have yet to be approved, and the government has not published many of the reports or the global opinion of the former committee regarding access programs.
Key findings of the PAC’s global opinion included the lack of client data by preferred language of service, the critical need for better system coordination, and ensuring that those in precarious emergency situations and those who are vulnerable and require services in English are provided to them in an a scientific, human, and socially appropriate manner. The committee also noted a large gap in guaranteed access to services in English for those vulnerable community members living in residential care facilities and formally requested that the access programs be adjusted so that the percentage of publicly funded service providers offering these services was closer to the percentage of the English-speaking population (13 per cent versus the less than 1 per cent found in access programs).
Faced with government inaction on access programs and advice from the Provincial Advisory Committee, the QCGN in collaboration with some former members of the committee decided to share details of their recommendations and the global opinion that was submitted to the government. We have updated the Health and Social Services page of our website with a section regarding the committee and linked to the documents to provide access to this vital information to English-speaking Quebecers.
Meanwhile QCGN’s Board of Directors resolved to work closely with former members of the Provincial Advisory Committee and the Coalition for Quality Health and Social Services as well as any other interested stakeholders to develop an intervention strategy on Health and Social Services. The goal is to advocate for the community’s interests regarding federal/provincial health transfer agreements and the Action Plan and to bring shortcomings of both to the attention of federal and provincial politicians and other stakeholders and to ensure public information and education. The QCGN is reaching out to potential partners to develop a game plan to deal with the challenges of accessing health and social services for all. Members and stakeholders were vocal on health care issues during last week’s meetings with Minister Petitpas Taylor, who was in town for her consultation on the next Action Plan to support official language minority communities.
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