A Lesson in Chaos
Here’s a tip for start-ups: When setting up your official Twitter account, don’t use the company’s date of foundation. You may get auto-booted for violating Twitter’s terms-of-service.
We just found this out this week, when we went to search for the Twitter account of “failure-as-a-service” provider Gremlin. We’re excited about Gremlin’s upcoming virtual conference, Failover Conf, taking place next week. Looking to spread the word on Twitter, we went looking for the company’s Twitter page (@gremlininc), which … according to Twitter that morning, “doesn’t exist.” That’s funny, we thought. It “existed” just last week.
So we emailed Gremlin to find out what was up. It turned out that someone from the company was updating the Twitter account and, in the section for the birth date, put the date that the company was officially incorporated, Jan. 26, 2016. Well, it turned out that this violated Twitter's 13+ age policy, and the service automatically locked down the account (Instead, Twitter wants the birthday of the person who operates the account, we’ve since learned).
Hopefully, Twitter can restore the account by the time you read this. But there is a lesson here, one that is particularly appropriate for this particular conference: Namely that even if you do make a change to a system that seems like a smart idea, for whatever reason, things may go awry. Which is why testing for failure is such a good idea. Things WILL go wrong eventually, so the key is being able to recover quickly.
This is what Failover Conf will be all about. With noted luminaries such as Adrian Cockcroft from Amazon Web Services, Jennifer Petoff from Google, and Danyel Fisher and Liz Fong-Jones from Honeycomb speaking, you’ll learn all about how to stay resilient in this time of maximum chaos.