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At The New Stack, we always harp on keeping your customer-facing systems just as robust as your competitors'. Here’s a little personal case study of why this is essentialView in browser »
The New Stack Update

ISSUE 201: Digital Transformation or Bust

Talk Talk Talk

Those options are starting to become much more real, across the entire landscape.”

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Matt Taylor, senior vice president, worldwide sales and business development at Ampere Computing, on the growing use of custom hardware to differentiate performance, IFX 2019.
Add It Up
47% Have a Policy Governing the Use of Open Source in Products
We’re coming to the point where levels of open source use are relatively similar across different industries. Across a range of verticals, businesses are increasingly developing the same cloud native and open source as practices as software industry leaders. Yet, there is still significant variation in how industry verticals have adopted specific policies meant to promote and support open source.
What's Happening

In this latest The New Stack Makers podcast recorded live at IFX 2019 in Downtown Las Vegas, Matt Taylor, senior vice president, worldwide sales and business development at Ampere Computing, a semiconductor technology provider, discussed how the options for server components, especially processors, are widening and the underlying business needs for why that is the case.

Matt Taylor - Why Silicon Matters More For the Application Experience

Digital Transformation or Bust

At The New Stack, we always harp on keeping your customer-facing systems just as robust as your competitors'. Now here’s a little personal case study of why this is so essential.   

So the father of one of the staff members of The New Stack can’t get out as much as he used to, even to do basic chores like grocery shopping. The good news is that the local supermarket chain where he lives offers a pick-up service: He could go to the website, pick out the foodstuffs needed, then, at the agreed-upon time, we would go to the store, have the parcels loaded directly into our car and bring them back to the house. This beats by a country mile going into the store ourselves and trying to interpret Dad’s hand-written list of required groceries, some of which probably haven’t been in stock for decades (“hoagie spread”? “school pies”? WTF?)

One week, however, when we showed up the house, the Old Man was agitated. The supermarket chain web site where he ordered the food kept crashing. He would sign in, select his items, then the site would lose his shopping cart and all his history. So he’d start again. After a while, he couldn’t log in at all. He called customer service, who asked him to reset his password. He did, loaded his virtual cart once again, only to have the site crash once again. He waited a day, tried again, and found neither the new password NOR the old one worked. He was at his wit’s end when we arrived that morning.

“Hmm, have you tried the Walmart site?” we asked. Walmart, it turned out, had an identical service. We didn’t consider using it initially. For years, we kept a certain brand loyalty to the local supermarket chain — it's invested in the community, paid its employees well, and so on. But Walmart, a national chain, had one thing on that day our local chain did not: a working website. So we used Walmart and then kept returning because it already knew my Dad’s preferences. We could go back, but why chance it now?

For the (probably-overworked) web design team of the local supermarket chain, they experienced what they probably saw as a painful, though ultimately temporary, outage. But the reality is, the outage lost at least one long-time, repeat-business customer, if only because it altered his grocery-buying habits — habits that the local supermarket chain had a lock on for years prior. 

When you move your business online (“digital transformation”), please keep in mind that while you can please your customer with improved service, you can easily lose that customer if that service doesn’t work flawlessly.     

Demystifying DevOps — A Peek Behind the Digital Transformation Curtain

The business world can’t stop talking about digital transformation and 2020 is expected to see the rapid scaling of digital initiatives across all sectors. When it comes to DevOps (often intertwined with the concept of digital transformation), however, business leaders are still scratching their heads. In this article, we’ll see how digital transformation and DevOps relate and what it takes to implement a DevOps approach.

DataOps: Lenses.io Drives Data with SQL, Kafka

With the high failure rate of data projects, Lenses.io founder Antonios Chalkiopoulos maintains data management should be more like driving a car. Too often technology is driving the business, something the London-based company wants to invert. Lenses’ answer to that is by providing an SQL layer on top of open source technologies, then using APIs to connect to other systems.

This Week in Programming: Clean Code Zealotry

Is clean code overrated? Some would say so. While removing duplicate code and reducing the size of the code base may seem efficient, it does little to speed the application and could create difficulty down the road. As one developer writes: “Don’t be a clean code zealot. Clean code is not a goal. It’s an attempt to make some sense out of the immense complexity of systems we’re dealing with. It’s a defense mechanism when you’re not yet sure how a change would affect the codebase but you need guidance in a sea of unknowns,” industry observer Dan Abramov wrote. 

Party On

Patrick Lightbody and Henry Shapiro, co-founders of ReclaimAI, joined in the fun at the recent Heavybit gathering in Portland, Oregon.

What changes when security in software development shifts left? (left to right) Alex Williams of The New Stack discussed the many facets of this change with Matt Chioti and Ben Bernstein, both of Palo Alto Networks, as part of an upcoming, full-day online event on cloud native security.

 

It’s time to talk about protecting your software supply chain withy Chenxi Wang of Rain Capital (center) and Rochelle Mattern of Google Cloud, with Alex Willliams, recorded at the Palo Alto Networks Studio in Santa Clara, Ca.

On The Road
February 11, 2020 //  Online @ 9:00 am PST
Cloud Native Security Live
Cloud Native Security Live, 2020 Virtual Summit is for the developer, DevOps pro and IT leader who all have so much at stake with container technologies, Kubernetes and cloud-native environments. It's now about DevOps and security as the core requirement for application development, deployment and management. Join Palo Alto Networks on Feb. 11 for a full day of discussions about cloud native security brought to you, live online for you, wherever you may be. We hope to see you there for this virtual summit — hosted by Palo Alto Networks in partnership with The New Stack. Reserve your spot now!
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Technologists building and managing new stack architectures join us for short conversations at conferences out on the tech conference circuit. These are the people defining how applications are developed and managed at scale.
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