Marketing Tips and More for December   
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Thanks so much for reading our newsletter! We wish you the best of the holiday season and a successful 2018!
From our blog:

You may have heard the term “Customer Success”.
What does it mean to you and your company?  Is it just a new way to say customer satisfaction or customer service?   Can any business use this type of thinking? Read more about this concept.


Just for fun:
When predictive analytics goes bad... 

Thanks for reading -- have a wonderful Holiday!  

If you know anyone that needs help focusing their branding, marketing strategies or company culture, please share this newsletter with them. 
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