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October 19, 2018


 

HALLOWEEN - Please stop by our office on Wednesday, October 31st during normal business hours 8 a.m. to 5 p.m. and bring the little ones.  Staff will be dressed up in kid friendly costumes and have treats ready for the little ones.  We look forward to seeing you and this would be a great time to update your account information!
 



 

November 6, 2018 General Election Information  - Please click HERE for more information! 

 
WINTER AVERAGING BEGINS IN DECEMBER
 
Your winter average rate will start recalculating on November 28th which is the first day of the December billing cycle.   The winter averaging period spans three consecutive billing periods beginning in December and ending at the end of February. The water used during the averaging period will determine your monthly sewer charge from April 2019 through March 2020.  New Residents are assigned a default sewer average calculation of 7,000 gallons.
 




Lower Your Sewer Costs


You can lower your sewer costs for the next year by conserving water during these billing periods. To help you conserve water in the winter months and lower your sewer average, follow these basic water-saving tips:  
  • check your irrigation system for leaks and turn them off during the fall and winter months;
  • fix all leaky faucets and toilets;
  • run your dishwasher and washing machine only with a full load;
  • take shorter showers - place a timer in your bathroom;
  • when buying new water-using appliances look for the WaterSense® label;
  • visit;  WaterisAwesome.com for water conservation tips and sign up for a free irrigation system evaluation
  • If there is outside watering during the winter averaging period, that water volume will also be included in the winter average. Avoid this by making sure your irrigation systems are turned off.
 

About Winter Averaging

 
Winter averaging is calculated during the winter months when most residential water goes directly into the sanitary sewer system versus being used for outdoor watering. This measurement determines the cap on the volume of sewer you will be billed for each month for the next year. The months of December through February were chosen as the winter averaging months because those are the months our customers have the lowest usage.

Please notify us in writing if you will be filling a pool or experience a major leak during the months of December, January and February.  Documentation of repairs to leaks is required.
 

Rate Changes Effective October 1, 2018

 

 To view the adopted Rate Order in its entirety, click HERE.

 

Due to the Thanksgiving holiday, the Board of Directors have moved  their regular November Meeting from Monday, November 19th to November 26, 2018 at 6:30 p.m. in the Svore Municipal Boardroom at 100 Municipal Drive.  

Meeting days are subject to change. As always, public attendance is invited and encouraged.  To view the agenda and other information for these and other meetings, please visit our Agendas & Meetings page.   You can also access the video replays by visiting us on You Tube.


 
Bills are automatically sent out around the 1st of each month.  Payment is always due on the 20th of each month or the next business day if the 20th falls on a weekend or holiday.  To avoid disconnection of your service, please make your payment on time. 

If you cannot pay your bill by this date, please call our Utility Billing office at 682-831-4682 to make alternative payment arrangements before service is discontinued.

Need a last minute option to pay your bill?  Payments made on our website post to your account immediately and there is NO CHARGE for this service.  Visit the Email Bills and Online Payments page for more information on using your online account to view or update account information, make payments, or change your billing options.  You can also pay your bill at our office at 100 Municipal Drive, or drop a check in the locked payment box in our parking lot. 
Pay Online

Year Round Watering Restrictions in Effect

The Year Round Water Management and Conservation Requirements in Trophy Club's Drought Contingency and Emergency Water Management Plan contain twice per week watering restrictions.  Please water according to the following schedule:

  • Residential addresses ending in even numbers may water on Wednesday and Saturday.
  • Residential addresses ending in odd numbers may water on Thursday and Sunday.
  • Non-residential locations (commercial, HOA, common areas, medians, etc.) may water on Tuesday and Friday.
  • No watering is permitted on Monday.
  • No watering is permitted between 10:00 am and 6:00 pm on any day.

These restrictions are mandatory and will be enforced in accordance with Section XI of the Plan.  These procedures include written warnings and a possible $50 administrative penalty added to the next water bill for subsequent violations.  Repeat violations are also subject to citations issued by law enforcement and/or disconnection of water service with a $200 reconnection charge in addition to the $50 administrative penalty.

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Copyright © *2018*
*Trophy Club Municipal Utility District No. 1*
All rights reserved.



Our mailing address is:
http://tcmud.org/
100 Municipal Drive
Trophy Club, Texas 76262
Phone Number: (682) 831-4600

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Trophy Club Municipal Utility District No. 1 · 100 Municipal Drive · Trophy Club, TX 76262 · USA

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